Experienced Commercial Lines Customer Service Representative – Thriving Independent Insurance Agency – Competitive Salary to $90,000/year – Lynbrook, NY

At arenaflex, we're dedicated to providing exceptional customer service and innovative solutions to our clients. As a leading independent insurance agency in the Lynbrook, NY area, we're seeking a highly skilled and motivated Commercial Lines Customer Service Representative to join our close-knit, family-oriented team. If you're passionate about delivering outstanding service and have a strong background in commercial lines or personal lines, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a reputable and growing independent insurance agency that has been serving the Lynbrook, NY community for years. Our team is committed to providing personalized service, expert advice, and innovative solutions to our clients. We're proud of our reputation for excellence and our commitment to building long-term relationships with our clients. As a member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for delivering exceptional service.

Responsibilities

As a Commercial Lines Customer Service Representative at arenaflex, you'll be responsible for providing exceptional service to our clients, including:

• Service a book of existing accounts, either personal lines (home, auto, umbrella, etc) or commercial (construction, trucking, etc), proposals, renewals, endorsements, issuing ID cards, certificates of insurance, claims management, quoting, setting up client portals, etc.
• If you're newer to the insurance industry, you may be in a support role supporting the Account Managers.
• Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
• Collaborate with the Account Managers to identify new business opportunities and develop strategies to grow our client base.
• Stay up-to-date on industry trends and developments to provide expert advice and guidance to our clients.
• Participate in ongoing training and professional development to enhance your skills and knowledge.

Qualifications

To be successful in this role, you'll need:

• Must be Property & Casualty (P&C) Licensed.
• Experience with commercial lines or personal lines.
• EPIC Agency Management System preferred.
• Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
• Excellent problem-solving and analytical skills, with the ability to think critically and creatively.
• Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
• Strong attention to detail and organizational skills, with the ability to maintain accurate records and files.

Compensation and Benefits

As a Commercial Lines Customer Service Representative at arenaflex, you'll enjoy a competitive salary in the $60,000 to $90,000/year range, plus:

• Health Insurance Stipend
• 401k
• Paid Time Off (PTO)
• Paid Holidays
• Annual Bonus
• Commission on new business you bring in
• This is an in-office role (5 days a week) for training, then will switch to a hybrid schedule (2 days in office, 3 days remote)

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Commercial Lines Customer Service Representative, you'll have access to:

• Ongoing training and professional development opportunities to enhance your skills and knowledge.
• Mentorship and coaching from experienced colleagues to help you succeed in your role.
• Opportunities for advancement to leadership positions within the company.
• A dynamic and supportive work environment that encourages collaboration and innovation.

Work Environment and Company Culture

arenaflex is a close-knit, family-oriented team that values collaboration, innovation, and customer service. Our office is located in the heart of Lynbrook, NY, and we offer a hybrid schedule (2 days in office, 3 days remote) to accommodate your needs. We're proud of our reputation for excellence and our commitment to building long-term relationships with our clients.

How to Apply

If you're passionate about delivering exceptional customer service and have a strong background in commercial lines or personal lines, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all employees.

Contact Information

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact information]. We look forward to hearing from you! Apply for this job