Experienced Customer Service Representative – Denver, CO at arenaflex

Join arenaflex, a leading provider of innovative solutions in the garment services industry, as we seek a dedicated and customer-focused Customer Service Representative to join our team in Denver, CO. As a key player in delivering exceptional customer service, you will be the liaison between our customers and the company, ensuring seamless communication and resolving any issues that may arise. At arenaflex, we pride ourselves on our unique family culture, where our team members enjoy a small company feel while taking advantage of the resources and stability that come with being a 2 billion-dollar organization.

About arenaflex

arenaflex is an international leader in the $18 billion-dollar garment services industry, employing over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.

What You’ll Be Doing

As a Customer Service Representative at arenaflex, you will be responsible for:

• Assisting customers by answering questions related to accounts, procedures, and services by telephone or email
• Providing excellent customer service to both customers and arenaflex personnel
• Performing accounts receivable duties, including calling on outstanding accounts, processing credits and exchanges, and resolving account conflicts through arenaflex’s escalation process
• Partnering and providing administrative support to arenaflex’s Sales Department
• Performing basic data entry and other administrative duties

Qualifications

We are looking for a candidate with:

• 2 years of Customer Service experience in an administrative setting (preferred)
• Prior Accounts Receivable experience (highly encouraged)
• High School diploma or GED equivalent (recommended)
• Verbal & written communication skills, including professional telephone and email etiquette
• Essential skills: active listener, responsive, and personable
• Computer skills: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc)
• Time management and organizational skills with attention to detail
• A collaborative, team-player capable of working independently
• Problem solver in a dynamic environment
• Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.)
• Ability to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods

What’s in it for You?

At arenaflex, we offer:

• Training: We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential. You'll receive on-the-job training, robust online training modules through our Service Certificate Program – Customer Service Representative, and access to arenaflex's innovative training platform, The Learning Center.
• Career Mobility: We’re a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to!
• Community Culture: Our unique community culture is what makes arenaflex an organization that stands out from the rest.
• Diversity: At arenaflex, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.

Pay & Benefits

We offer a competitive compensation package, including:

• On the job training
• 401K with Company Match
• Profit Sharing
• Health Insurance
• Employee Assistance Program
• Life Insurance
• Paid Time Off
• Direct Payroll Deposit
• Tuition Reimbursement
• 30% Employee Discount
• Employee Referral Bonuses

Compensation

$17 - $18 per hour

Location

Denver, CO

Job Date

Sat, 03 May 2025 07:58:33 GMT

How to Apply

If you are a motivated and customer-focused individual looking for a new challenge, please apply now by clicking on the link below: Apply for this job We look forward to welcoming you to our team at arenaflex! Apply for this job