Lead UI/UX Designer

About the position Labcorp is seeking a Lead UI/UX Designer. This can be a Remote position. Work Schedule: This is a full‑time, exempt (salaried) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. in your local time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible. Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility. Position Summary: You will be working alongside the design and product teams to create delightful customer experiences that drive measurable business impact. Designing brand-defining experiences based on user needs for a range of customer-facing products and services. This position collaborates with project teams and engineering to be the voice of the user and to define the next generation of our digital presence.

Responsibilities

• Lead efforts to design brand-defining digital products, marketing emails, in-house communications, and other digital collateral that is consistent with our brand image and, most critically, informed by business results and customer insights.
• Proactively push our design practice and approach forward by nurturing new ideas from concept to execution along with your creative peers
• Foster a healthy culture of design criticism and learning by having an active voice in cross-functional design reviews.
• Interact with Product owners to understand business needs
• Leverage existing data and customer trends to inform UX recommendations
• Analyze customer insight research and usability activities to understand existing challenges, inform strategic and creative direction—including user research, user testing and customer journey mapping—to make strategic recommendations that will advance our experiences
• Create wireframes and prototypes, lead user testing exercises and document UX design recommendations
• Contribute to presentations, delivering strategic UX recommendations with confidence and conviction
• Work closely with the technical team to implement UI solutions and ensure the technology executes on the vision and requirements
• Evaluate and identify UX improvements within existing products/platforms and provide design solutions
• Execute in a fast-paced and highly fluid environment while continually striving to iterate on and improve the creative process.

Requirements

• HS Diploma
• 5y or more years' of relevant UX/UI design experience

Nice-to-haves

• Current or prior Labcorp experience
• 5 or more years' strong portfolio demonstrating experience leading and delivering comprehensive and elegant end-to-end solutions within a complex business environment, similar to, if not within, the healthcare or insurance services industry
• 5 or more years' hands-on experience guiding team members and stakeholders through your vision and UX strategies
• 5 or more years' experience with ability to clearly articulate goals and UX decisions and know how to use data and research to back up your work.
• 5 or more years' experience with ability to interpret, translate, and extend existing brand guidelines in the context of developing creative assets.
• 5 or more years' experience working in ad agency or corporate environment and highly knowledgeable about new and emerging digital technologies and trends
• 5 or more years' experience in demonstrated ability to produce UX Design work and present design solutions based on business strategy and user needs
• 5 or more years' experience leading user testing and prototyping
• Working knowledge of UX tools such as, Sketch, Invision, Figma, Adobe and UserZoom
• Strengths: User-centered design, UI design, and visual design
• Front-end development skills are a plus
• Ability to work independently, under tight deadlines and manage multiple task

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Annual bonus under the Labcorp Bonus Plan

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