Canine Behavioral Specialist
About the position Pet Paradise® is a comprehensive pet care provider offering boarding, day camp, grooming and veterinary services. At Pet Paradise, our mission is to enhance the quality of life for pets and our customers by providing exceptional pet care and an outstanding customer experience. Located in eleven states and over sixty locations, Pet Paradise continues to expand in the southern region of the United States. The Canine Behavior Specialist is responsible for identifying desired behaviors and developing a training plan to teach new or improved behavior based on the needs of both the pet and the pet parent. Using practical knowledge of animal behavior, training techniques, and equipment; the Canine Behavior Specialist will educate pet parents on effective methods to sustain learned behaviors and acquired skills. Train and certify other Pet Paradise employees in dog training techniques.
Responsibilities
- Consult with customers to discuss behavioral concerns and training needs of pets and pet parents.
- Develop suitable training plans, focusing on and resolving problem areas, including aggression, separation anxiety, hyperactivity, and biting.
- Teach dogs to obey basic commands using various training techniques that are best suited to each dog’s personality and attributes.
- Educate pet parents on appropriate training methods to enforce and maintain behaviors and skills learned during training sessions.
- Examine the progress of each dog and provide regular progress updates to pet parents.
- Promote, demonstrate, and offer dog training programs to pet parents.
- Answer customer questions regarding training, behavioral issues, and pricing for training services.
- Travel throughout Pet Paradise locations training other employees on dog training techniques.
- Contact customers to schedule training appointments and verify bookings.
Requirements
- High school diploma or general education degree (GED).
- Two years industry related experience and/or training.
- Pet Trainer Certification required.
- Ability to travel as needed (Up to 20% of travel across resort locations/regions).
- Advanced knowledge of dog training techniques as well as animal behavior and body language.
- Sound knowledge of various dog training techniques and demonstrate excellent communication, dog handling, and problem-solving skills.
- Able to handle a variety of dogs (sizes and breeds) safely and comfortably.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts such as discounts, commissions, proportions, and percentages.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Canine/feline CPR certification.
- ABKA Level 1 certification within 180 days.
- Valid driver's license (applicable if willing to transport guests).
- Professional appearance in compliance with dress code.
- Confident and energetic personality.
- Strong organizational, cash management, and sales skills.
- Strong ability to prioritize and multi-task, work with minimal supervision.
- Reliable and flexible to Resort needs.
Nice-to-haves
- A general understanding of Microsoft Office and Windows is preferred, but not required.
Benefits
- Complimentary Pet Day Camp – Bring your dog with you to work!
- 30 Days of Complimentary Pet Boarding (non-holidays)
- On-demand pay with DailyPay
- Discounted Veterinary Care and Grooming Services (per location)
- Dog/Cat Adoption Assistance
- Fitness Reimbursement
- Paid Time Off (both full-time and part-time status)
- 401(k) with company match
- Health, Dental and Vision Insurance (full-time status)
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