Senior Consulting Engineer, Azure

Job Description:

• Provide technical leadership to the Azure Cloud Managed Services Team and level 2 and 3 support for cloud managed services customers.
• Work through an on-call rotation with team members to cover cloud managed services accounts.
• Serve as technical escalation point for Azure Managed Services Resources.
• Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements.
• Mentor other engineers to apply engineering background knowledge for project design, analysis, and project coordination of services or products.
• Collaborate with internal teams and customers to execute technical change implementations and problem resolutions, manage expectations and timelines to ensure expectations and commitments are being met.
• Work with CI/CD pipelines and automation tools to support cloud deployment strategies.
• Serve as a collaborative support across internal teams and clients when necessary, using experience and judgment to communicate effectively to all parties.
• Serve as technical point of contact on customer engagements taking control of complex or vague problems and coordinating resolutions in a rational way.
• Assist in infrastructure automation efforts using Infrastructure as Code (IaC) tools.
• Provide customer support and delivery excellence for cloud design, management, automation, and integration within Azure environments, perform routine monitoring, maintenance, and troubleshooting of Azure environments.

Requirements:

• Bachelor’s degree and 5+ years total Information Technology experience, to include experience in delivering complex technical solutions, including planning, development, implementation, and support.
• Or, 9+ years total Information Technology experience, to include experience in delivering complex technical solutions, including planning, development, implementation, and support.
• Additional Microsoft certifications such as AZ-305, AZ-700, or SC-300, a plus.
• Experience with scripting languages like PowerShell or Python, a plus.
• Exposure to cloud automation and DevOps methodologies, a plus.
• Familiarity with ITIL framework and service management best practices, a plus.
• Experience working within an Agile team environment, a plus.

Benefits:

• Annual bonus target of 10 % subject to terms and conditions of plan

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