Tax Technician

To view job announcement and to apply for the job visit: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=515260 Job Description and Duties If you enjoy working in a team environment where you can apply your customer service, critical thinking, and technical skills to help Franchise Tax Board fund critical statewide services like education and environment protection, then we have the perfect job opportunity for you!The Filing Division provides resources and services to enable the accurate filing of personal and business income tax returns and payments. We accomplish this by education and outreach, creating tax forms, offering self-service options, contact center services and processing. We also ensure taxpayer compliance through return and payment validation, noticing, and enforcement activities.Please Note: Anticipated start date for these positions will be September, 2026.Tax Technicians in Filing Division are a part of teams that:

• Help people file their tax returns and pay their taxes accurately and timely
• Promote self-compliance through education and collaboration
• Communicate with customers or their representatives through phone and correspondence contact channels
• Provide quality services that are easily accessible
• Identify and pursue taxpayers that fail to file tax returns
• Identify and pursue withholding agents that fail to withhold
• Utilize cutting edge contact center technology and best-practice methodologies
• Detect and prevent refund fraud and identity theft
• Verify CA regulatory requirements are met before allowing a tax professional access to clients' accounts
• Provide exceptional training and tools
• Create a work culture that values employees and their contributions

Positions are currently available in the following Bureaus: Taxpayer Services Center Section; and Correspondence, Analysis, Support, and Education Section Working Conditions Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship or a training plan, now or in the future. Teleworking This position is eligible for limited remote working within California based on departmental guidelines and operational need. Once training is complete, FTB has a minimum in-office requirement of two days per week for all positions including those that are eligible for telework. This is subject to change. To view job announcement and to apply for the job visit: https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=515260 Job Type: Part-time Pay: $3,558.00 - $5,032.00 per month

Benefits

• 401(k)
• Dental insurance
• Dependent health insurance coverage
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance
• Work from home

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Sacramento, CA 95827 (Required)

Ability to Relocate:

• Sacramento, CA 95827: Relocate before starting work (Required)

Work Location: Hybrid remote in Sacramento, CA 95827 Apply tot his job Apply To this Job