Scrum Master (SAFe / Agile Release Train - Communications)
About the position Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.Job DescriptionExperience: 8–14 years overall | 5+ years as Scrum MasterEngagement: Large Insurance & Communications ProgramLocation: [New York City - Hybrid 3 days per week]Type: [FT] This position does not offer visa sponsorship now or in the future. Candidates must have current, unrestricted authorization to work in the United States. Role Summary We are seeking an experienced Scrum Master with program‑level delivery experience to support a Communications Agile Release Train (ART) within a large insurance transformation. This role focuses on agile execution, cross‑team dependency management, and coordination with internal platform teams and external vendors in a co‑sourced delivery model.
Responsibilities
- Facilitate Scrum ceremonies (Sprint Planning, Daily Stand‑ups, Reviews, Retrospectives) for one or more teams within the Communications ART.
- Support PI Planning, iteration execution, and ART‑level ceremonies in alignment with SAFe Agile practices.
- Identify, track, and proactively manage dependencies across teams, ARTs, shared services, and third‑party vendors.
- Coordinate delivery timelines with internal platform/integration teams and external partners.
- Remove impediments, manage risks, and drive predictable sprint and PI delivery.
- Maintain and communicate program‑level status, risks, and dependency dashboards.
- Partner closely with RTEs, Product Managers, Product Owners, and Solution Leads.
Requirements
- 8+ years of total IT experience, including 5+ years in a Scrum Master role.
- Hands-on experience working in SAFe / Agile Release Train (ART) environments.
- Proven experience supporting PI Planning and ART-level ceremonies.
- Strong experience managing cross-team, cross-ART, and third-party dependencies.
- Experience working in co-sourced delivery models with onshore/offshore teams.
- Strong communication, facilitation, and stakeholder management skills.
- Proficiency with Jira, Azure DevOps, or Rally.
Nice-to-haves
- Experience supporting Communications, Digital, or MarTech Agile Release Trains.
- Exposure to customer communications platforms (OpenText Exstream, xPression, Quadient, Adobe).
- Experience within the insurance or financial services domain.
- SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), and/or PMP certification.
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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