Claims Supervisor - Worker Compensation
Claims Supervisor - Worker Compensation Location: RemoteEmployment Type: Permanent Role Overview We are seeking a Claims Supervisor to provide oversight and leadership for a team of approximately five Workers’ Compensation claims adjusters. This role is focused on leadership, team development, and ensuring adherence to best practices, rather than hands-on claims handling. The position offers a fully remote work arrangement and opportunities for long-term career advancement within a supportive structure.
Key Responsibilities
Lead and develop a Workers' Compensation claims team, ensuring high-quality service and efficiency.Oversee a team handling a portfolio of lost time and indemnity claims.Guide the team in accordance with established best practices for claims management.Manage adjuster hiring, training, and performance to foster a culture of continuous improvement.Define team goals, manage workloads, and coach adjusters to support their professional development.Serve as a key point of communication for clients, carriers, and brokers in a professional and proactive manner.Effectively manage competing priorities and provide clear, process-oriented guidance to the team.
Required Qualifications
Education: A High School Diploma is required. Experience: A minimum of 10 years of related Workers' Compensation claims experience is required. Candidates must have direct claims handling experience in Arkansas or Louisiana, with Arkansas experience being preferred. At least 1-2 years of supervisory or people leadership experience is necessary. Skills & Licensing: Candidates must be appropriately licensed and/or certified in the states where claims are handled, with an active license in Arkansas and/or Louisiana being ideal. A strong customer service mindset and clear, concise communication skills are essential for this role.
Preferred Qualifications
A Bachelor's Degree.Experience in both Arkansas and Louisiana jurisdictions.Previous claims experience from a TPA, carrier, or large self-insured employer. Compensation & Benefits The anticipated salary range for this position is $95,000 to $110,000 annually. A comprehensive benefits package is available to eligible employees. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Apex uses a virtual recruiter as part of the application process. Click here for more details. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Apply tot his job Apply To this Job