Experienced Product Operations Specialist – Land Seller Management and Customer Support
Join arenaflex, a leading private airline company, in a remote full-time position offering a competitive hourly rate of $25.
About arenaflex:
arenaflex is a dynamic and innovative airline company that prides itself on providing exceptional customer experiences. With a strong commitment to excellence, arenaflex has established itself as a leader in the private airline industry. Our team of dedicated professionals is passionate about delivering top-notch services to our customers, and we're now seeking a skilled Product Operations Specialist to join our ranks.
Job Summary:
We're looking for an experienced Product Operations Specialist to oversee the management of land seller items, including lodging, vehicle, and travel services. As a key member of our team, you'll be responsible for setting up and maintaining merchant contract rules, estimating and stock management, and ensuring accurate and timely product delivery to our customers. If you're a detail-oriented, organized, and customer-focused individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
* Set up and maintain land seller profiles in our visit management framework, including merchant settlement data, parent/chain connections, and stock portions, where relevant.
- Establish and maintain all estimating and other selling rules for all direct land merchants.
- Set up design and rules for all electronically associated sellers.
- Manage land item work for new objections, including screening land items serious climate and suggesting and setting up edge methodologies where proper.
- Participate in investigating visit management framework innovation issues, and external technology associations (e.g., IBS and HotelBeds); capability as a contact with external suppliers where suitable.
- Provide estimating and objective data to marketing materials.
- Collaborate with Product Development group on individual seller issues requiring clarity and goal as well as help with inn oversell circumstances.
- Assist other arenaflex divisions with questions or issues connected with objections and land item contributions.
- Furnish and assist arenaflex offices with client goal for land items on a case-by-case basis.
- Cooperate with Product Development to create and meet yearly open available to be purchased (OFS) schedule.
- Assist Product Activities Facilitator with lodging stock administration, land detailing, and different tasks depending on the situation.
- Assist with emergency management for catastrophic events and crisis circumstances.
- Establish and encourage entrusting associations with partner at all levels.
- Other duties as assigned.
Essential Qualifications:
* Four-year degree or equivalent work experience or identical mix of education and experience.
- Basic manager and effective problem-solver with intelligent solutions.
- Meticulous and highly organized.
- Ability to work independently and collaboratively.
- Self-motivated.
- Strong oral and written communication skills, ability to present to senior management.
- Proficient in Microsoft Excel and Viewpoint.
Preferred Qualifications:
* At least 2 years of travel or hospitality experience.
- Knowledge of arenaflex projects, strategies, and systems.
- Knowledge of arenaflex Reservation frameworks.
- Experience with Microsoft Power BI.
Work Environment:
This position works in a professional office environment. This job regularly utilizes standard office equipment like computers, phones, scanners, and file organizers.
Compensation and Benefits:
arenaflex offers a competitive hourly rate of $25 and a range of benefits, including:
- Comprehensive health insurance
- 401(k) matching program
- Paid time off and holidays
- Professional development opportunities
- Collaborative and dynamic work environment
How to Apply:
If you're a motivated and customer-focused individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply Now! Apply for this job