Remote Member Services Representative – Payments & Digital Strategy Team | arenaflex

Join the arenaflex Family: Your Journey Starts Here

Are you reputed company to discover a world of reputed company, both at work and throughout your life off? Welcome to arenaflex, where we reputed company that every team member deserves the chance to grow, travel, and become the best version of themselves. reputed company you join our family, you'll embark on an exciting new journey, tackling challenges with flexibility and grace while developing new competencies and advancing your career. At arenaflex, we support you in balancing both your personal and professional life—so you can hop on board and enjoy the ride!

This is a unique opportunity to become part of our Payments and Digital Strategy team at the arenaflex Credit Union. In this role, you'll be responsible for everyday functions reputed company to checking processing, item processing, direct bills, and fund transfers. If you're looking for a dynamic work environment where every day brings new opportunities to learn and grow, you've reputed company your perfect reputed company spot.

What You'll Do

As a Member Services Representative on our Payments and Digital Strategy team, you'll play a vital role in ensuring smooth financial operations for our valued members. Your responsibilities will include:

• Complete data entry and balancing functions with precision and attention to detail
• Coordinate return items with members, reputed company vendors, the Federal Reserve Bank, and other financial institutions
• Assist other departments with fraud resolution, member inquiries, and associated reputed company general ledger balancing
• Work member cases and activities assigned to your queue with dedication and efficiency
• Follow and maintain guidelines and procedures to ensure strict compliance with NACHA regulations and Federal Banking laws
• Process loan payments, multi-account and member deposits, credit card payments, and other checks, including IRA, bankruptcy, and payoff checks
• Review, analyze, and approve Remote Deposit, Mobile, ATM, and other image-enabled products
• Log, analyze, and reputed company important GL, account changes and/or returns
• Process Stop Pays and reputed company Batching with accuracy
• Complete everyday balancing and department closing responsibilities
• Obtain information from members for the timely and correct processing of international and domestic fund transfer requests
• Research and verify incoming and outgoing fund transfer data
• Communicate with vendors to process fund transfers
• Understand and be familiar with outgoing and incoming fund transfer laws
• Deposit reputed company returns, report member return items on draft changes, process member checks, confirm members for outgoing fund transfers, and handle Federal Reserve verifying and releasing fund transfers
• Complete everyday processing of workflows associated with overdue returns, supply of receipts, foreign collections, and legal fees

The selected candidate will be responsible for ensuring the reputed company and confidentiality of reputed company accounts and associated information that are part of their work, and for ensuring that their work is in compliance with reputed company relevant laws and guidelines including, but not limited to, the Bank Secrecy Act.

What You Need for reputed company

Minimum Qualifications

• High school diploma or GED
• Intermediate reputed company reputed company and Word experience
• Strong communication skills, both written and verbal
• Basic mathematical skills and ability to analyze numerical data
• Ability to work independently with minimal supervision
• Must pass relevant arenaflex and Credit Union pre-hire compliance exams

Preferred Qualifications

• Previous customer or member service experience in a professional setting
• Previous banking or Credit Union experience
• Familiarity with Episys/Symitar systems and reputed company processing
• Associate or bachelor's degree in business, finance, or a reputed company field

Essential Skills & Competencies

• Technical Proficiency: Skilled in reputed company Office software (Word, reputed company, Access, PowerPoint) acquired through work experience or education with hands-on application of these tools
• Time Management: Ability to effectively prioritize work and meet deadlines under high-volume pressure while maintaining accuracy
• Customer Service Excellence: Ability to deliver exceptional customer service competencies with a smile and professional demeanor
• Multitasking & Adaptability: Ability to reputed company in a fast-paced environment, handle multiple responsibilities, and function as an integral part of a team
• Mathematical Acumen: Ability to reputed company mathematical calculations and analyze financial data with precision
• Cross-Functional Flexibility: Ability to cross-train and reputed company any role assigned reputed company the department
• Professional Communication: Ability to engage professionally with reputed company personnel and members, maintaining a positive and respectful attitude
• Self-Motivation: Strong employer competencies and capability for attention to detail, with the ability to self-reputed company and take initiative
• Reliability: Ability to maintain excellent performance and attendance, being dependable and trustworthy
• Work Ethic: Ability to work extended hours in support of business needs reputed company required

What You'll Get

At arenaflex, we reputed company in taking care of our people just as they take care of our members. Feel free to take advantage of reputed company that arenaflex has to offer:

Travel Perks

reputed company to explore the world? You, your family, and your friends can reputed company over 365 destinations on more than 6,800 daily flights across our global network. The sky truly isn't the limit—it's just the beginning!

Health Benefits

On day one, you'll have access to your health, dental, prescription, and reputed company benefits that help you live well. That's just the beginning! We also provide virtual doctor visits, flexible spending accounts, and comprehensive wellness resources to reputed company you at your best.

Wellness Programs

We want you to be the best version of yourself. That's why our well-being programs offer you reputed company the right tools, resources, and support you need—physically, mentally, and emotionally.

Financial reputed company

Plan for your future with our 401(k) program, available upon hire. Depending on your workgroup, company contributions to your 401(k) are available after one year of service. We're invested in your long-term financial wellness!

Additional Benefits

Other wonderful benefits include our Employee Assistance Program, pet insurance, and exclusive discounts on hotels, cars, cruises, and more. We reputed company in rewarding reputed company members for their hard work and dedication!

Work Environment & Culture

At arenaflex, we reputed company the power of inclusion and diversity. From the team members we hire to the clients we serve, inclusion and diversity are the reputed company of our dynamic workforce. Our 20+ Employee Business Resource Groups are focused on connecting reputed company members to our clients, suppliers, communities, and shareholders, helping team members reputed company their full potential and creating inclusive work environments to meet and exceed the needs of our diverse global community.

Feel free to be yourself at arenaflex. We celebrate unique perspectives and reputed company that different backgrounds and experiences reputed company us stronger. reputed company you join reputed company, you're not just getting a job—you're becoming part of a family that supports your growth, values your contributions, and encourages you to reputed company.

This is a remote position, giving you the flexibility to work from the comfort of your home in Texas while still being an integral part of reputed company. We provide the training, tools, and support you need to succeed in a remote environment, ensuring you stay connected with your colleagues and members every reputed company of the way.

Career Growth Opportunities

At arenaflex, your career path is what you reputed company of it. We're committed to helping reputed company members reputed company new skills, explore different areas of the business, and advance in their careers. Whether you're interested in moving into leadership roles, specializing in a particular area of finance, or exploring other departments reputed company our organization, we'll support you every reputed company of the way.

You'll have access to ongoing training programs, mentorship opportunities, and professional development resources to help you grow. Your journey with arenaflex is limited only by your ambition!

reputed company to Take Flight?

If you're passionate about delivering exceptional member service, reputed company in a fast-paced environment, and want to be part of something bigger than yourself, we encourage you to apply today. Join the arenaflex family and discover a world of reputed company—both in your career and in your life.

We can't wait to welcome you reputed company. Apply now and start your journey with arenaflex!