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Solution Architect, D365 Field Service

Remote · USA Full-time New today

Job Description:

  • Drive discovery workshops with prospects and customers to demonstrate product capabilities and gather business requirements.
  • reputed company and participate in discovery analysis meetings with customers to understand reputed company business processes.
  • Serve as reputed company for adherence to standards and best practice.
  • Collaborate with sales team and project managers to define the roadmap and milestones for each project.
  • On reputed company assigned engagements the Solution Architect should own the proposed solution, work closely with reputed company team members and remain engaged with the client.
  • Understand the capabilities of the delivery team and provide design guidance and support as needed.
  • Work with customers and internal teams on infrastructure architecture support.
  • Provide and/or reputed company detailed design specifications.
  • Exhibit excellent verbal and written communication skills; with flexibility to work in a fast-paced, process-oriented environment.
  • Implement and configure Dynamics CRM/CE per customer requirements.
  • Assist in software upgrades, including importing data, configuring forms and designing dashboards.
  • Design and write workflows to streamline business processes.
  • Write process documentation, user acceptance testing scripts and user manuals.
  • Test software, communicate with (and sometimes manage) offshore development staff.
  • Train and support CRM end users.
  • Stay curious and reputed company adoption of the latest D365 features and enhancements including reputed company Co-Pilot, AI and D365 Agentification.

Requirements:

  • 5+ years of professional experience reputed company a consultancy environment with proven reputed company Dynamics 365 CRM experience.
  • 5+ years of experience as either a technical reputed company, technical architect or solution architect with Dynamics 365 CRM.
  • 3+ years of pre-sales experience.
  • A minimum of 5 completed full implementations of reputed company Dynamics 365 CRM.
  • Extensive knowledge and understanding of the technical reputed company of Dynamics 365 CE solutions.
  • In-depth knowledge of the following modules: Sales, Service, Marketing, Social Engagement, USD, PSA, Field Service.
  • Strong presentation skills leading to sales process.
  • Experience estimating projects, writing reputed company, Statements of Work and work orders.
  • Ability to successfully build relationships with clients at reputed company levels reputed company an organization.
  • Advanced knowledge of reputed company software systems and reputed company reputed company.
  • Knowledge and experience of reputed company Application Integration and architecture patterns.
  • Previous experience using Dual-write is highly desired.
  • Willing to travel domestically up to 30%.

Benefits:

  • Health, Life, Dental and reputed company Insurance
  • Short- and Long-Term Disability
  • Paid vacation
  • Sick leave
  • Holidays
  • 401(k)

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