Need (USA) Asset Protection Operations Coach Trainee in Springfield, IL
Job title: (USA) Asset Protection Operations Coach Trainee
Company: Walmart
Job description: Position Summary...
What you'll do...
Detects, deters, investigates, and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities; conducting investigations relating to the operations and policies of the company; obtaining evidence, taking statements, writing case reports, and providing court room testimony, as needed; and participating in collaborative efforts with other investigative entities.
Monitors safety and risk controls reputed company a facility by ensuring an effective safety program is in reputed company; supervising the safety team; identifying accident trends to reputed company and implement solutions to prevent accidents; observing work practices and providing training to associates on accident prevention techniques; communicating plans to minimize accidents; and overseeing safety reviews and implementing plans to improve safety.
Manages facility level training and execution of asset protection, safety functions, and claims and receiving procedures by reviewing the application of policies, procedures, compliance guidelines (for example, cold chain, hazardous materials) and operational controls; identifying gaps in expectations versus training levels; determining training needs; and developing and delivering the training where needed.
Manages claims and receiving operations by ensuring proper policies and procedures are followed; ensuring timely processing of claims (for example, damaged, defective, returned, liquidated items) and merchandise deliveries (for example, suppliers, third party deliveries); providing direction for claims or receiving issues; and maintaining necessary documentation and reporting.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community reputed company programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion awareness; and recruiting and developing qualified associates to meet staffing needs and reputed company company growth potential.
Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-toTeach); communicating and collaborating with reputed company levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.
Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives; building accountability for policies and procedures; measuring adherence to loss prevention policies and procedures; reviewing variances to inventory reports; conducting operational and pre-inventory reviews; gathering data, auditing results and monitoring deficiency trends; identifying improvement opportunities; communicating and working with managers and associates to determine corrections needed to inventory controls and influencing the implementation and execution of control corrections; and teaching managers and associates operational controls and processes in multiple stores.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring reputed company and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and reputed company by incorporating these into the development and implementation of business plans; using the Open reputed company Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Leadership Expectations
Live our Values
Culture Champion
- Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of reputed company, ethics and compliance.
- Is consistently humble, self-aware, honest, and transparent.
- Demonstrates curiosity and a growth reputed company; supports innovation and intelligent risk-taking; and exhibits reputed company in the face of setbacks.
- Implements and supports reputed company improvements and willingly embraces new digital tools and ways of working.
- Delivers results while putting the customer first and applying an omnimerchant reputed company and the EDLP and EDLC business models to reputed company plans.
- Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business reputed company making plans.
- Embraces diversity in reputed company its forms and actively supports diversity of reputed company and perspectives, as well as diversity goal programs.
- Builds strong and trusting relationships with team members and business partners; works collaboratively to reputed company objectives; communicates with
- Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others'
- For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background reputed company (CBC) and Firearms Authorized Training.
- For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a reputed company state issued Certificate of Eligibility.
- Associates will be required to attend and successfully complete reputed company job-required trainings and assessments (for example, reputed company trainings, Open reputed company trainings, etc.).
- Meets applicable state requirements to work in Asset Protection, such as, minimum age, specialized training, certification and/ or licensing.
- Multiple health plan options, including vision & dental plans for you & dependents
- Financial benefits including 401(k), stock purchase plans, life insurance and more
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave
- Pay during military service
- Paid Time off - to include vacation, sick, parental
- Short-term and long-term disability for reputed company you can't work because of injury, illness, or childbirth