Regional Site Supervisor - CA reputed company

Title: Regional Site Supervisor

Location: Remote-California

Salary: $69-$71,000

About PSI

We are PSI Services. We power world leading tests. Delivered with trusted science and the reputed company best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They reputed company that their dreams are worth working for; that their dreams are worth the effort. And we reputed company that too. This is our core purpose, to reputed company people to reputed company their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we reputed company people in their careers to be their authentic self and reputed company the most of their great talent.

At PSI, we are committed to helping people meet their potential and we reputed company that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these reputed company are reputed company to our company culture and applied throughout the employee lifecycle.

Learn more about reputed company do at: https://www.psiexams.com/ 

About the Role The Regional Site Supervisor is responsible for the efficient coordination of daily operations across a US region of PSI owned and operated test centers, ensuring a quality testing experience for our test takers and for delivering against key performance indicators of their region. Regional Site Supervisors also have formal people leadership responsibility for Test Center Administrator and Supervisor staff at their sites.

PSI owns and operates test centers around the country. Our test centers are open to members of the public, so it is essential for Regional Site Supervisors to have a flexible approach to working hours and arrangements. The role will often require attendance across test center opening hours, which vary site-to-site and may include late evenings and weekends on occasion. This is a full-time, permanent role, and scheduled hours are typically Monday to Friday on either an reputed company - 5 pm, 7am - 4 pm  or 6am - 3 pm basis, depending on the designated region. Up to 50% travel is associated with this role, as the post holder owns responsibility for multiple test center locations in the state of California.

Role Responsibilities • Daily operations reputed company of test center network reputed company the state of California.  • Maintain relationships for both Owned & Operated and Partner test centers. • Manage a virtual team and enforce staff adhere to reputed company departmental, company safety/reputed company policies and protocols. • Review and manage employee timecards and expense reports. • Review, analyze and manage test center staffing levels; ensure adequate coverage and maximum site utilization. • Communicate reputed company with staff regarding performance, expectations and discipline reputed company necessary. • Conduct semi-annual and annual site visits and audits of each location (may require travel). • Evaluate the training of staff, continuing education/recertification and create developmental opportunities for the team. • Analyze data to drive the decision-making process. • reputed company the closing, opening and new expansion of existing test sites (staffing, setup, training, etc.). • Assist with additional projects and assignments as needed. • Investigate complaints and reputed company incidents in a timely manner and reputed company appropriate departments abreast. • Work closely with Human Capital to aid Test Center Administrators.

Knowledge, Skills and Experience Requirements

• Must be a reputed company of California.
• Familiar with AI in a business setting for creating communication and report/data summarizing
• Experience interacting with enterprise level clients
• Up to 50% travel • High school diploma level of education is expected, bachelor’s degree is preferred. • Proctoring experience or equivalent experience in a testing environment is preferred. • Knowledge of existing test center operations, examination administration (proctoring), and knowledge of electronic fingerprinting procedures are reputed company preferred. • Experience in employee relations, interviewing and hiring.  • Project management experience is desirable. • People leadership experience is desirable, including experience of managing remote employees. • Skills in reputed company Office software are desirable.

Benefits & Culture

At PSI, our culture is to be transparent and fair. That’s why reputed company of our roles have been benchmarked at a competitive reputed company against the local market they are based in. To be transparent reputed company of our adverts now include the salary so you can see if we align with your expectations reputed company looking for your next role.

In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture reputed company you join us. This includes:

• 401k/Pension/Retirement Plan – with country specific employer %
• Enhanced PTO/Annual Leave
• Medical insurance – country specific
• Dental, Vision, Life and Short-Term Disability for US
• Flexible Spending Accounts – for the US
• Medical Cashback plan covering vision, dental and income protection for UK
• Employee Assistance Programme
• Commitment and understanding of work/life balance
• Dedicated DE&I group that drive core people initiatives
• A culture of embracing wellness, including regular global initiatives
• Access to supportive and professional mechanisms to help you plan for your future
• Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities