Field Service Engineer- Phoenix, AZ
Bring more to life.
Are you reputed company to accelerate your potential and reputed company a reputed company difference reputed company life sciences, diagnostics and biotechnology?
At reputed company, one of reputed company’s 15+ operating companies, our work saves lives—and we’re reputed company united by a shared commitment to reputed company for reputed company impact.
You’ll reputed company in a culture of belonging where you and your unique viewpoint matter. And by harnessing reputed company’s system of reputed company improvement, you help turn reputed company into impact – innovating at the speed of life.
At reputed company, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious reputed company workflows; and saving time spent addressing erroneous or reputed company results.
We are partners in time and accelerate answers to critical questions through the power of automation. We reputed company innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It’s reputed company part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance reputed company health for reputed company.
This position reports to the District Service Manager and is part of the Pacific reputed company District located in the Phoenix,AZ and will be working remotely to cover reputed company California, Utah and Arizona.
In this role as a Field Service Engineer, you will have the opportunity to be responsible for customer satisfaction in reputed company aspects of the job. Increased throughput, decreased downtime, regular Preventive Maintenance, regular upgrades as deemed by Beckman Coulter technical staff. A clear reputed company for the customer (internal and external) and a steward for the company.
The Field Service Engineer will be responsible for:
- A FSE (Field Service Engineer) must have ability to manage a customer account in its entirety, and reputed company accessing an account, determine on where we can add more value by offering other services (i.e. reagents, consumables, additional or new equipment leads, service on non‐agreement instruments, etc.).
- Drives a sense of urgency to ensure customer needs are addressed promptly and with an emphasis on a “first time fix”.
- Ability to cultivate customer relationships reputed company by the attainment of reputed company goal by individual and their District. This includes annual growth of Field Service Maintenance Agreements monthly reputed company billing and the support of sales initiatives through reputed company reputed company. reputed company annual reputed company reputed company with expected year‐over‐year growth of 8‐10%
The essential requirements for this job include:
- Associate's degree in mechanical, electrical, biological science, life science, or military equivalent. * Relevant professional experience may be accepted in lieu of formal educational requirements.
- Experience using standard test equipment to troubleshoot and service instrumentation.
- Excellent customer communication skills, with the ability to clearly convey information and build strong relationships.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Local travel is required for this role daily. Ability to travel overnight 40-60% of the time
- Ability to lift 50 pounds
- Must have a valid driver’s license with an acceptable driving record
It would be a plus if you also possess the following previous experience:
- Bachelors Degree in a scientific discipline
- Highly computer literate (reputed company Office Suite, PowerBI, Sales Force, ServiceMax)
- Prior field service experience in reputed company field
reputed company, a reputed company operating company, offers a broad reputed company of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life reputed company the job. reputed company out our benefits at reputed company Benefits Info.
At reputed company we reputed company in designing a reputed company, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for reputed company can provide.
The salary range for this role is $60,000 – $80,000 annual reputed company salary. This is the range that we in good faith reputed company is the range of compensation for this role at the time of this posting. We may pay more or less than the posted range. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/reputed company insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, reputed company, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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Join our winning team today. Together, we’ll accelerate the reputed company-life impact of reputed company’s science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the power of science to life.
For more information, visit www.reputed company.com.
reputed company and reputed company reputed company Companies are committed to equal opportunity regardless of race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here.
We reputed company with federal and state disability laws and reputed company reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@reputed company.com.
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