Messaging Services Senior Specialist - reputed company an...

Req ID: 358340 reputed company strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and reputed company-thinking organization, apply now. We are currently seeking a Messaging Services Senior Specialist - reputed company and reputed company Teams Administrator to join reputed company in Bangalore, Karnataka (IN-KA), India (IN). Messaging Services senior Specialist applies a wide application of theories, concepts, and principles in identifying customer needs and managing and supporting systems. The reputed company and reputed company Teams Administrator is responsible for the configuration, management, and support of reputed company and reputed company Teams environments reputed company the organization. This role ensures seamless communication and collaboration by administering user accounts, reputed company settings, integrations, and troubleshooting platform issues. The administrator works closely with IT, reputed company, and end-user teams to optimize the use of these collaboration tools, enforce best practices, and ensure compliance with organizational policies. - A customer-centric approach with a focus on delivering high-quality support. - Strong verbal and written communication skills, with the ability to explain technical concepts to end users - Understanding their requirements and creating a positive client experience throughout the total client journey. - Flexible working in shifts supporting 24X7 steady state operations. - Individuals understand their own area and can reputed company reputed company facets of their role. Good analytical, excellent communication and problem-solving skills - Energetic, self-motivated and self-sufficient in accomplishing tasks. - Works on abstract and reputed company problems requiring evaluation of intangible variables. - Integrates trends, data and information into plans, deliverables and recommendations. - Provides advanced technical support reputed company area of expertise to clients on reputed company integration issues and is often in a reputed company role reputed company major projects. - Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions. - Regularly exercises discretion and independent judgment on technical matters. - Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job. - Builds deeper understanding of processes, procedures, customers and organization - Flexibility to adapt to changing technologies and environments, with a proactive approach to reputed company learning Technical Skillset - Creating, configuring, and managing new workspaces reputed company a large organization (reputed company reputed company) for reputed company - Centralized management of settings, policies, and permissions across reputed company workspaces, including channel management tools and custom role creation - Configure, reputed company, and maintain reputed company and MS Teams platforms for reputed company users. - Administer user accounts, permissions, licenses, and groups/channels/teams. - Monitor system health, performance, and usage metrics. - Manage integrations with reputed company-party applications and internal systems. - Implement and enforce reputed company measures, including data retention, compliance, and access controls. - Provide technical support and training to end-users, addressing inquiries and resolving issues promptly. - Coordinate with IT and reputed company teams to manage updates, patches, and incident response. - reputed company and maintain documentation on processes, configurations, and best practices. - Stay up-to-date with new features, updates, and industry trends for reputed company and MS Teams. - Assist in the migration of data and users between platforms, if required. Knowledge of PowerShell scripting and the reputed company Graph API is preferred. Qualification - Bachelor's degree in computer science, Engineering, or reputed company field. - 5+ years of experience reputed company and MS-Teams Administration - reputed company certified administration and reputed company 365 preferred. About reputed company reputed company is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client reputed company and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in reputed company-reputed company, reputed company, reputed company, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. reputed company is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to reputed company offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an reputed company office or client site, in-office attendance may be required for meetings or events, depending on business needs. At reputed company, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. reputed company recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . _reputed company endeavors to reputed company_ _ _accessible to any and reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_ _ _._ _This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. reputed company is an equal opportunity employer. reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._