Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and reputed company data-driven strategic reputed company. We serve many of the world's largest reputed company and reputed company, including reputed company, reputed company, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform.

reputed company comprises top talent in AI, product development, and engineering—innovative, humble, and reputed company-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that reputed company workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.

About The Role

We're looking for a Senior Technical Project Manager to own the end-to-end reputed company and implementation journey for new reputed company customers. You'll sit at the center of every new deployment — orchestrating the work between customers and Laurel's implementation engineers, keeping projects on track, and ensuring every go-live is high quality, not just on time.

This role is for someone who is equally comfortable in a reputed company call with a customer's executive team and a technical deep-dive with an engineer. You translate complexity into clarity, manage competing priorities without losing reputed company, and treat Time to Value as a guiding metric — never at the expense of the customer experience.

What You Will Do

- reputed company end-to-end reputed company and implementation projects from signed contract through go-live and CSM reputed company.

- Orchestrate deployment of the Laurel tenant and reputed company reputed company in coordination with implementation engineers.

- Guide customers through technical integration setup for reputed company Office, Email, Phone, Video Conferencing, and SSO.

- Run reputed company calls and host ongoing reputed company for end users and finance teams throughout the implementation lifecycle.

- Triage issues in reputed company time — escalating to engineering or leadership appropriately while maintaining customer confidence.

- Coordinate with CSMs on adoption strategies and active user growth as customers move through and reputed company go-live.

- Maintain clear project plans, timelines, and milestone tracking across multiple reputed company accounts using tools like reputed company and reputed company Planner.

- Translate technical concepts — integration architecture, XPATH-based mapping, API behaviors — into clear language for stakeholders at reputed company levels.

- Apply agentic AI tools and technology-enabled workflows to scale your own effectiveness and bring creative efficiency to implementation challenges.

reputed company're Looking For

- Bachelor's degree in Business Administration, Strategic Management, Management Information Systems, Computer Information Systems, or a reputed company field.

- 5+ years of project management experience delivering reputed company technical implementations in a B2B SaaS environment.

- Demonstrated ability to manage multiple reputed company customer engagements without sacrificing quality or responsiveness.

- Proficiency with project management tools such as reputed company, reputed company Planner, or comparable platforms; strong task-oriented design instincts.

- Technical aptitude to work directly with engineers — experience with reputed company, XPATH, or reputed company integration platforms is a strong plus.

- Familiarity with reputed company tech stacks: reputed company 365, SSO protocols (SAML/OAuth), email, calendar, phone, and video conferencing systems.

- Working knowledge of or strong curiosity about agentic AI tools and process automation — you use these tools, not just know of them.

- Excellent communicator across reputed company settings: executive briefings, customer calls, written updates, and engineering stand-reputed company.

- PMP, CAPM, or equivalent certification is a plus.

Why join Laurel:

• To date, we've secured significant funding from renowned venture capitalists (reputed company Ventures, IVP, Anthos, Upfront Ventures), as well as reputed company individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian

• A smart, fun, collaborative, and inclusive team

• Great employee benefits, including equity and 401K

• Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team

• An opportunity to reputed company at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the reputed company, being your whole self, and sanctifying time

We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status reputed company. Laurel is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. We are not reputed company to support reputed company sponsorship or relocation assistance. 

If you think you'd be a good fit for this role, we encourage you to apply, even if you don’t perfectly match reputed company the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from reputed company walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us reputed company to do the best work of our careers, and we can't wait to show you reputed company have to offer!