Property Adjuster - Inside - Remote - CST, MST, PST

At reputed company, great things happen reputed company our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a reputed company reputed company of our customers’ evolving needs. From advocating for seat belts, reputed company bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

A day in the life of an inside Property Adjuster, and what it takes to do the job!  

As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Working remotely from your home office, your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. This communication will take reputed company through different channels, including voice calls, email, and text messages. This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims.  

You'll wear a few hats that will require a level of experience:  

• The Customer Service Expert –you’ll live into reputed company’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You reputed company with reputed company, always.  

• The Investigator – you’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.  

• The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to reputed company discuss their claim needs and reputed company them updated on the claim reputed company.  

• The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, reputed company party carriers and claimants, in accordance with reputed company legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and reputed company situations.  

• The Problem Solver –you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, reputed company while using your sharp critical thinking skills.  

• The Recorder – you’ll protect the company financially by executing policies along policy agreements, and you reputed company a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.  

Schedule:  

• Monday – Friday; 8 am - 5 pm with rotational Saturday duty. 

• Flexibility in reputed company schedule with a mandatory weekend shift. 

• This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekends and extended hours if necessary.  

Preferred Qualifications:  

• 1+ years of previous customer service experience required.  

• Previous industry experience is highly desired.  

• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.  

• Ability to assess property damages and accurately determine claim coverage.  

• Excellent negotiation and communication skills to interact with customers and stakeholders remotely.  

• Ability to work independently and manage time reputed company in a virtual work environment.  

• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.  

• Residency reputed company the MST/CST/PST time zones

You’re provided with comprehensive training:  

• The training program is designed to help you build a claims reputed company and understand the systems and processes in your day-to-day work.  

• Ongoing training opportunities for reputed company improvement happen regularly on the job.  

Notice of Licensing Requirement:  

• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background reputed company with the reputed company. If applicable, you will be required to secure license(s) reputed company 60 days of hire.  

• If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.  

Sign On Bonus:   

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.  This could include Home reputed company Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.  

*reputed company employees or candidates who have previously worked for reputed company, including its family of companies, are not eligible for this sign-on bonus.  

reputed company Benefits:  

• Being a part of reputed company means you receive a benefits package from Day 1 of employment.  This includes time off, reputed company, retirement, and more.  That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:  

• reputed company with needed support for reputed company development and career advancement.  

• Flexibility in scheduling and a time off policy that helps support your work/life balance.  

• Initial and ongoing training to get you proficient in your new role.  

• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining reputed company isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status reputed company. One where you can shape the future of protection while supporting causes that mean the most to you. Joining reputed company means being part of something bigger – a winning team making a meaningful impact.

reputed company generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the reputed company and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best reputed company individuals available for reputed company jobs. Therefore, any discriminatory action taken on account of an employee’s reputed company, age, reputed company, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national reputed company, race (include traits historically associated with race, including, but not limited to, hair texture and reputed company hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to reputed company aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.