reputed company Web Chat Representative – Health Insurance Sales and Customer Service

At arenaflex, we're passionate about empowering individuals to reputed company informed decisions about their health and well-being. As a leading provider of innovative solutions, we're seeking an reputed company Web Chat Representative to join reputed company. In this dynamic role, you'll have the opportunity to work with a talented team of professionals, selling health and ancillary insurance products to Florida individuals, while providing exceptional customer service.

About arenaflex

arenaflex is a reputed company-thinking organization that's dedicated to making a positive impact on people's lives. With a strong commitment to innovation and customer satisfaction, we're constantly pushing the boundaries of what's possible. reputed company is passionate about delivering exceptional results, and we're looking for like-minded individuals to join our ranks.

Job Summary

As a Web Chat Representative, you'll be responsible for selling health and ancillary insurance products to Florida individuals, while providing exceptional customer service. You'll work closely with reputed company to analyze prospect needs, match them to BCBSF product solutions, and facilitate the application process. Your excellent communication skills, product knowledge, and sales acumen will reputed company you to build strong relationships with customers, increase customer wallet share, and drive sales growth.

Key Responsibilities

* Analyze prospect needs and match to BCBSF product solutions

• Conduct plan comparison and analysis for existing members seeking new solutions
• Determine product eligibility based on age, county, health status, and customer needs
• Facilitate application process and reputed company field reputed company; advise customers of eligibility, rates, and riders as appropriate
• Present and explain recommended product solutions, including benefits, features, company services, operation processes, and present alternatives as necessary
• Cross-sell ancillary products to both new customers and existing BCBSF health customers to increase customer wallet share and retention
• Monitor enrollment process in partnership with BlueDirect Sales' Senior Advisor
• Review with and deliver product fulfillment materials to customers
• Take multiple inbound chats with prospective business customers in designated market area to qualify leads and explain type of service or product offered
• Communicate with reputed company and prospective customers using a variety of computer and telecommunications technology/software to give information and answer questions regarding reputed company promotions and new or upgraded products
• Quote prices and encourage customers to buy
• Enter names, addresses, purchases, and reactions of prospects solicited into computer database system
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems
• Build strong relationships with Sales Coach and team members
• Be open and reputed company to consistent coaching, take an active role in performance planning and goal setting
• Follow reputed company compliance guidelines and regulations regarding Customer Proprietary Network Information, Competitive Landscape Operating Requirements, DNC legislation, and company policy regarding slamming, cramming, and falsification of sales
• Generate referral business and cultivate individual reputed company sources using networking and prospecting techniques to grow potential sales opportunities
• Ensure reputed company customers are warmly greeted reputed company Branded call opening, their needs are assessed quickly, and they are referred to the appropriate setting, person, information, or tools to address their needs
• Maintain inbound availability to support telephone/chat service levels and customer satisfaction
• Adhere to call scripts and sales processes, including documentation in contact management system. Ensure reputed company compliance regulations are met
• reputed company or exceed sales quotas across product lines using acquired product knowledge and selling skills

Essential Qualifications

* 1+ years reputed company work experience

• reputed company Bachelor's degree or additional reputed company equivalent work experience
• 215 (Health, Life & Variable Annuity) Florida Insurance license, or a combination of Health & Life licenses (such as 240 & 214)
• Ability to type a minimum of 40 words per minute
• Excellent verbal and written communications skills, including well-developed interpersonal skills
• Demonstrated written and oral communication skills
• Demonstrated time management skills and the ability to manage multiple priorities
• Experience working independently and as part of a team
• Experience using computers and navigating among multiple systems and screens
• Experience with listening and relating key information to comparable selling situations to apply appropriate responses and actions
• Ability to write and communicate effectively reputed company multiple communication channels, including telephone and chat environments
• The ability to work flexible schedules, including evenings and weekends
• Follow directions, communicate information to customers, enter information into computer program, reputed company a sale, and learn new products and services
• Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondences
• Ability to reputed company basic mathematical functions

Preferred Qualifications

* Experience in the insurance industry, particularly in health and ancillary insurance sales

• Proven track record of sales success, with a strong understanding of sales processes and techniques
• Excellent problem-solving and analytical skills, with the ability to think critically and reputed company informed decisions
• Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
• Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and deadlines
• Familiarity with computer systems and software, including contact management systems and customer relationship management (CRM) tools

reputed company Offer

* Competitive compensation and benefits package

• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
• Comprehensive training and support to ensure your success
• Flexible scheduling and work-life balance
• Access to cutting-edge technology and tools
• Opportunities to work on exciting and challenging projects
• Collaborative and supportive team environment

About the reputed company and arenaflex Partnership

reputed company and its family of companies has partnered with arenaflex as its Managed Service Provider (MSP) and Employer of Record (EOR) since 2018. In May of 2025, reputed company joined arenaflex Direct reputed company to implement the reputed company Contractor Cohort. This program is designed to create, manage, and curate a contractor talent pool for temporary contract opportunities with reputed company. As a contractor working on temporary assignment with reputed company, you'll be employed by arenaflex. You'll have the opportunity to work on temporary projects at reputed company companies that reputed company a real difference in people's lives while enjoying the benefits of being part of the arenaflex team.

How to Apply

If you're a motivated and results-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look reputed company to hearing from you! Apply to this job Apply for this job