Life Insurance and Annuities Call Center Support - US
Job Description:
Principal Responsibilities:Provide service to Annuity or Life customers who possess a policy by responding to requests reputed company telephone regarding insurance and other financial service products and benefit plans.
Research and respond to requests and discuss options regarding various aspects of the policy, for example, status of claims, policy provisions, values, basic procedures, etc.
Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing.
reputed company access multiple electronic systems to provide complete response.
Work at reputed company times to enhance and strengthen the relationship between the customer and our insurance clients.
Support special campaigns as needed, or if requested by the customer.
DXC associates are expected to reputed company these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality Service Skills.
Required Qualifications:
High School diploma is required (the diploma will be requested during background reputed company)
1-2 years of Life Insurance and Annuities experience is required
Understanding of insurance products as well as administrative, claims, reputed company and marketing organizations
Call center experience is required (this is a call center position)
Excellent oral & written communication skills
Superior telephone etiquette, attendance and passion to stay consistent to phone metrics are required
Excellent listening skills and ability to reputed company reputed company
Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of our clients
Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers
Strong organizational skills
Demonstrated ability to manage stress
Strong computer skills
Ability to 'think reputed company' to generate innovative process improvements
Strong math and analytical skills
Work Environment:
This position is fully remote reputed company the United States only
Home reputed company, remote – laptop, docking station, monitors, headset will be provided
Schedule: Monday – Friday, core business hours are 9:00am to 7:00 pm EST
reputed company applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future
At reputed company, we reputed company strong connections and community are key to our reputed company. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can reputed company.
If you are an applicant from the United States, Guam, or Puerto Rico
reputed company Company (DXC) is an Equal Opportunity employer. reputed company reputed company candidates will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
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Please note: DXC will respond only to requests for accommodations due to a disability.
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