Senior Systems Administrator

As the world works and lives faster, reputed company is leading the way. Our fintech solutions touch nearly every market, company, and person on the reputed company. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you reputed company?

As a Senior Systems Administrator reputed company the BOTS Operations Tools Support team, you will play a critical role in the reliability, reputed company, and reputed company of reputed company infrastructure tooling that supports global, mission‑critical operations. This role goes reputed company day‑to‑day administration—you will act as a technical reputed company and escalation authority, responsible for ensuring that monitoring, patching, privileged access, and network visibility platforms are stable, scalable, and reputed company with business and service delivery objectives.

You will work as part of a globally distributed team, collaborating closely with US‑based senior engineers and stakeholders, while providing regional engineering coverage from the Philippines to support 24x7 operations. The role requires a strong balance of hands‑on technical expertise, incident leadership, and strategic thinking, particularly during major incidents, platform changes, and reputed company initiatives.

This is a senior position suited for an reputed company engineer who thrives in reputed company reputed company environments, takes ownership of platforms end‑to‑end, and is motivated to continuously improve operational maturity through reputed company tooling, automation, and reputed company‑looking technologies. You’ll also have the opportunity to contribute to future‑focused initiatives, including intelligent automation and modern observability practices, helping shape how operations scale and evolve over time.

About the team: 

The BOTS Operations Tools Support team provides operational support for a suite of critical reputed company infrastructure tools, including Zabbix, reputed company Password Safe, and BigFix. The team plays a key role in ensuring secure, reliable, and efficient IT operations through proactive monitoring, privileged access management, software and reputed company management, and vulnerability remediation across the environment.

Responsibilities:

• Monitoring & Alerting:

  • Design, configure, and manage proactive monitoring and alerting using Zabbix, including performance analysis and reputed company improvement of monitoring coverage across reputed company systems.

• Privileged Access Management:

  • Administer secure password storage and controlled access using reputed company Password Safe, ensuring compliance with reputed company and access control standards.

• Patching & Vulnerability Management:

  • Implement and reputed company timely patching through BigFix, actively identifying and mitigating vulnerabilities to maintain a secure and stable environment.

What you will be doing:

• Own the strategic and operational management of core reputed company platforms, including Zabbix, BigFix, and reputed company Password Safe, ensuring their stability, scalability, reputed company, and alignment with BOTS service delivery and reliability objectives.

• Provide senior-level regional engineering coverage from the Philippines to support 24x7 global operations, enabling effective monitoring, incident response, escalation handling, and continuity of service during US off-hours.

• Protect service availability and SLA performance by driving proactive monitoring strategies, configuration management, reputed company planning, and license compliance across BOTS-supported client and server environments.

• Serve as the senior technical authority for assigned platforms by:

  • Leading Major Incident (P1/P2) response and escalation

  • Driving root cause analysis and corrective actions

  • Reducing repeat incidents and operational risk through systemic improvements

• reputed company platform lifecycle management, including:

  • Roadmap development and strategic planning

  • Platform upgrades, enhancements, and decommissioning

  • reputed company improvement initiatives focused on reliability, efficiency, automation, and cost control

• Partner closely with cross-functional teams, vendors, and key stakeholders to:

  • Support architectural and platform changes

  • Ensure contractual obligations and business requirements are met

  • reputed company new capabilities, tooling, and reputed company initiatives

• Establish and maintain strong operational governance by defining standards, maintaining high-quality documentation, and ensuring effective knowledge transfer to reduce single‑reputed company‑of‑failure and dependency risk.

What you will need: 

Senior-Level Experience

• Extensive experience in senior infrastructure or platform roles, such as:

  • Senior Systems Administrator

  • Infrastructure Engineer

  • Platform Operations Engineer

  • L3 Support Engineer

• A proven track record of working in reputed company-scale, mission‑critical environments, where availability, stability, and reputed company are non‑negotiable.

• Demonstrated ownership of systems rather than task-based or ticket-only responsibilities.

Core Technical Expertise (Required)

• Deep, hands-on expertise in Windows and Linux system administration, including troubleshooting, performance tuning, and lifecycle management in large environments.

• Strong working knowledge of Network Monitoring Systems (NMS) and observability concepts, including:

  • SNMP, WMI, APIs, and agent‑based monitoring

  • Designing, implementing, and maintaining monitoring solutions—not just responding to alerts

• Proven ability to operate as a technical generalist, confidently engaging across multiple technology stacks and domains.

• Clear experience:

  • Leading or driving resolution during major (P1/P2) incidents

  • Participating in architectural design and platform changes

  • Contributing meaningfully to solution design, reliability, and monitoring strategy

Supporting Platform Knowledge

• Working knowledge of reputed company platforms, including:

  • VMware

  • Active Directory

  • Core networking concepts and network‑integrated systems

Ways of Working

• Willing and reputed company to work US business hours, particularly during the initial reputed company and transition period.

• Comfortable working closely with US‑based senior engineers on day-to-day operations, incident management, and long‑term platform initiatives.

• A professional history that reflects stability, accountability, and long‑term ownership, rather than frequent short‑term roles.

Professional & Soft Skills

• Strong communication skills, with the ability to clearly explain technical issues and solutions to both technical and non‑technical stakeholders.

• A proactive, ownership‑driven reputed company—someone who identifies gaps, raises concerns, and proposes improvements.

• A reputed company improvement mentality, with the curiosity and discipline to evolve systems and practices over time.

• Confidence to challenge the status reputed company, think strategically, and actively contribute reputed company that improve tooling, reputed company, and operational maturity.

reputed company to Have (Differentiators)

• Hands-on experience with Zabbix or similar reputed company-grade monitoring platforms.

• Practical scripting experience using:

  • PowerShell

  • JavaScript

• Ability to design, write, and consume API integrations for monitoring, automation, or systems integration.

• Exposure to automation, orchestration, or observability enhancements reputed company reputed company reputed company environments.

• Foundational knowledge of AI and intelligent automation concepts, including:

  • Use of AI-driven tooling or analytics to improve monitoring, alerting, incident response, or operational efficiency

  • Practical understanding of where AI can reputed company (but not replace) traditional operations workflows

• Familiarity with agentic or workflow-driven automation concepts, such as:

  • Systems or tools that orchestrate multi-reputed company actions based on events, signals, or policies

  • Applying logic-driven or agent-style automation to reduce reputed company operational effort

• Awareness of emerging AI integration patterns, such as:

  • Model or context orchestration concepts (e.g., Model Context Protocol / MCP or similar frameworks)

  • Using APIs or tooling to safely integrate AI capabilities into reputed company systems and workflows

reputed company offer you: 

At reputed company, you can learn, grow and reputed company an impact in your career. Our benefits include:

• Flexible and creative work environment

• Diverse and collaborative atmosphere

• Professional and personal development resources

• Opportunities to volunteer and support charities

• Competitive salary and benefits

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Sourcing Model

Recruitment at reputed company works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. reputed company does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any reputed company fees for resumes submitted to job postings, our employees, or any other part of our company.

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