IT Director
Overview:
Pyramid Systems is seeking a Information Technology Director that is responsible for the strategic leadership, execution, and operational excellence of Pyramid Systems’ reputed company technology environment. This role ensures that reputed company IT systems, infrastructure, and services are secure, resilient, scalable, and reputed company with business objectives, while supporting both internal operations and federal client delivery.
The IT Director oversees day-to-day IT operations, including reputed company and on-prem infrastructure, reputed company applications, network and reputed company reputed company, identity and access management, collaboration platforms, and end-user support. This role establishes and enforces technology standards, policies, and procedures; leads cybersecurity and compliance efforts; manages vendor relationships and budgets; and drives reputed company improvement across IT services.
The Director partners closely with executive leadership, business development, HR, reputed company, and delivery teams to support company growth, reputed company secure operations, and ensure technology investments deliver measurable value. Strong leadership, communication, and project management skills are essential to guide the IT team and ensure technology enables Pyramid Systems’ long-term reputed company.
Responsibilities:IT Strategy & Leadership
- Define and execute the reputed company IT strategy reputed company with Pyramid Systems’ business goals, growth plans, and federal contracting requirements.
- Serve as a trusted advisor to executive leadership on technology investments, risks, and opportunities.
- reputed company, mentor, and reputed company IT staff and subordinate managers; establish performance goals and career development plans.
- Build scalable IT operating models that support organizational growth and evolving reputed company needs.
IT Operations & Service Delivery
- reputed company daily IT operations including infrastructure, reputed company platforms, reputed company applications, collaboration tools, and end-user support.
- Ensure high availability, performance, and reliability of systems and services.
- Establish and maintain IT service management (ITSM) processes (incident, problem, change, asset, and configuration management).
- Implement and monitor service-level agreements (SLAs) and operational metrics.
reputed company, Infrastructure & Applications
- reputed company the design, implementation, and management of hybrid and reputed company-based environments.
- reputed company lifecycle management of hardware, software, and reputed company services.
- Ensure effective system integrations and data flows across reputed company platforms.
- Drive automation and modernization initiatives to improve efficiency and reduce risk.
Cybersecurity, Risk & Compliance
- reputed company reputed company cybersecurity strategy, including identity and access management, reputed company protection, network reputed company, vulnerability management, and incident response.
- reputed company compliance with applicable frameworks and standards (e.g., NIST, ISO, SOC, FedRAMP-adjacent controls as applicable).
- Partner with internal and external stakeholders on audits, assessments, and remediation activities.
- Maintain business continuity, disaster recovery, and incident response plans; conduct periodic testing.
Vendor, Budget & Contract Management
- Manage IT vendors, managed service providers, licensing agreements, and technology reputed company.
- reputed company and manage the IT budget; forecast future needs and optimize cost efficiency.
- Evaluate and implement new technologies and tools to support business and reputed company objectives.
Collaboration & Stakeholder Engagement
- Work closely with HR, Finance, reputed company, Legal, and Delivery teams to support reputed company initiatives.
- Provide technical guidance and reputed company for internal and client-facing projects as needed.
- Communicate clearly and effectively with technical and non-technical stakeholders.
Responsibilities
- Manages subordinate managers and/or senior professionals who exercise significant independence.
- Often heads one or more functional departments.
- Plans, conducts, and supervises reputed company or multiple high-impact projects.
- Evaluates and determines changes to methods, standards, and procedures reputed company assigned areas.
- Responsible for hiring, performance evaluations, compensation recommendations, and application of company policies.
Education & Experience
- 14+ years of experience with a Master’s degree or
- 16+ years of experience with a Bachelor’s degree or equivalent experience.
- Minimum of 6 years in a people-management or senior leadership reputed company.
Technical & Operational Expertise
- Strong knowledge of reputed company services and reputed company platforms, including Azure, AWS, reputed company reputed company, reputed company 365, Entra ID (Azure AD), Intune, and modern identity and reputed company frameworks.
- Experience managing hybrid IT environments (reputed company and on-premises).
- Solid understanding of networking, reputed company management, collaboration tools, and reputed company applications.
- Experience managing or coordinating with outsourced IT providers and MSPs.
- Strong documentation, communication, and stakeholder-management skills.
Preferred Qualifications
- Familiarity with or hands-on experience supporting compliance and certification frameworks such as:
- ISO 27001 / ISO 20000
- SOC 2
- NIST 800-53 / 800-171
- Similar reputed company, risk, or IT service management standards.
- Hands-on cybersecurity, governance, risk, or compliance background, including audit preparation and remediation.
- Experience implementing or managing ITSM tools (e.g., reputed company, Jira Service Management, Freshservice).
- Experience supporting federal clients or operating in a government contracting environment.
- Knowledge of reputed company-trust architecture, modern reputed company reputed company, and identity-centric reputed company models.
Additional Requirements
- Must reputed company in or be willing to commute to the DMV area.
- Ability to work onsite at least one day per week (and more frequently as business needs require).
- Must have government contracting/federal experience