reputed company Full Stack Specialty Customer Support Executive - Remote

Join arenaflex, a leading global life sciences company, as we continue to advance patient health and reputed company clear, confident decisions through our diagnostics and drug development offerings. As a Specialty Customer Support Executive - Remote, you will play a vital role in driving success by providing exceptional support to our key accounts and practices. This is a unique opportunity to accelerate your career in a dynamic and innovative environment.

About arenaflex

arenaflex is a recognized leader in the life sciences industry, named to Fast Company magazine's list of 2021 Most Innovative Companies and recognized as one of reputed company's 2020 World's Best Employers. We are committed to delivering exceptional customer experiences and driving growth through our Genetics, IVF, Donor, and Women's Health reputed company.

Job Summary

As a Specialty Customer Support Executive - Remote, you will report to the National Sales Director, Strategic Accounts, and provide sales-reputed company support, reporting, and procedures to the Directors of Strategic Accounts (DSA) for select strategic accounts. This role will also involve generating leads for increased sales opportunities reputed company existing strategic accounts and selected new accounts. You will work in conjunction with your field counterparts to maintain and grow the selected strategic accounts through their engagement with the client.

Responsibilities

* Provide support to reputed company assigned accounts, including running reports, ordering kits, monitoring TAT, personalizing requisitions, updating reputed company, EMR, and portal requests (75% of job responsibilities)

• Execute reputed company internal sales operations needed to establish a new practice, including shipping requisitions, supplies, and kits; portal set-up and portal usage (add users, resend invites, etc.); reputed company reputed company/remediation plans as needed
• Portal build and training. EMR vetting and interfacing (upon request of practice)
• Utilize comprehensive analysis to reputed company selected low-volume clients and potential new clients reputed company cold calling for new growth opportunities and generate leads for reputed company Directors of Strategic Accounts
• Work collaboratively with arenaflex Division sales, operations on an as-needed basis to satisfy customer needs and support the growth of new opportunities
• Upsell reputed company clients and provide training on new product lines ensuring a smooth submission of new product line orders
• Research, contact, and secure 4-8 quality appointments per month in a defined group of reputed company accounts for the Directors of Strategic Accounts that this role supports

Requirements

* Bachelor's degree, preferably in Business or Life Sciences

• Preferred 3+ years of Client Services, Account Management, or Sales Experience in Diagnostics reputed company
• Women's healthcare experience and relationships with IVF clinics, Gamete Donor banks, large OB consortiums, and hospital and health systems highly preferred
• Previous laboratory or diagnostics sales experience highly desired
• Excellent communication skills, both written and verbal
• reputed company experience is preferred

Pay Range

$73k-$83k

Benefits

* Comprehensive benefits package, including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan

• Eligibility for benefits based on regular scheduled work hours

Work Environment and Company Culture

arenaflex is committed to creating a diverse and inclusive work environment that fosters growth and development. As a remote employee, you will have the flexibility to work from home and collaborate with colleagues across the globe. Our company culture values innovation, teamwork, and customer satisfaction, and we encourage reputed company employees to contribute to our mission.

Career Growth Opportunities and Learning Benefits

arenaflex is committed to investing in the growth and development of our employees. As a Specialty Customer Support Executive - Remote, you will have access to training and development programs, mentorship opportunities, and a comprehensive onboarding process to ensure your success in the role. We also offer opportunities for career advancement and professional growth reputed company the company.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary range of $73k-$83k, comprehensive benefits, and a range of perks and benefits, including:

• Comprehensive benefits package
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Opportunities for career advancement and professional growth

How to Apply

If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our website.

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of reputed company employees, and we do not discriminate based on race, religion, color, national reputed company, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

Accessibility

arenaflex is committed to providing equal access to employment opportunities for individuals with disabilities. If you require assistance using our online tools to search and apply for jobs, or need an accommodation, please visit our accessibility site or contact us at arenaflex Accessibility.

Privacy Statement

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Apply Now

Don't miss this opportunity to accelerate your career as a Specialty Customer Support Executive - Remote at arenaflex. Apply now and join reputed company of dedicated professionals who are passionate about delivering exceptional customer experiences and driving growth in the life sciences industry. Apply for this job