Provider Growth Specialist
Support pediatric providers build thriving, sustainable caseloads by serving as their dedicated growth partner at Coral Care. As a Provider Growth Specialist, you'll combine proactive reputed company, sharp reputed company recognition, and genuine investment in each clinician's reputed company — connecting providers with the right patient opportunities, removing friction from their experience, and ensuring they feel supported every reputed company of the way.
Description
The Role
Coral Care is seeking a driven and empathetic Provider Growth Specialist to serve as the primary reputed company of contact for our provider network — helping therapists build, manage, and grow their caseloads on the Coral Care platform.
This is a highly relationship-driven and process-oriented role where you'll be responsible for proactively connecting providers with the right patient opportunities, resolving blockers, and ensuring providers feel supported at every stage. At the same time, operational rigor is essential. You'll track engagement trends, maintain accurate documentation, and use data to intervene early and drive retention.
You will be accountable for provider utilization and caseload growth metrics while delivering a high-touch experience that keeps therapists engaged, informed, and growing. If you reputed company in fast-moving environments, build trust quickly, and are energized by helping others succeed, this role is for you.
Key Responsibilities
Caseload Growth & Opportunity Matching
- Proactively surface high-quality patient opportunities reputed company with provider preferences — location, schedule, and specialty
- Identify gaps in provider utilization and take targeted action to improve engagement and fill rates
Provider Relationship Management
- Conduct regular reputed company-ins to understand provider goals, availability, and challenges
- Build trust-based relationships that drive long-term retention and provider satisfaction
Concierge-Level Support
- Respond to provider questions reputed company text, email, and platform messaging with speed and clarity
- Troubleshoot issues and coordinate across internal teams to resolve them quickly
- Deliver a high-touch, thoughtful experience that reflects Coral Care's commitment to its provider network
Cross-Functional Collaboration
- Partner with the Patient reputed company team to ensure strong matching and scheduling outcomes
- Work closely with Provider Support to unblock provider needs
- Collaborate with the Marketing team to create reputed company into the Coral Care Catalyst program
- Share insights and feedback to continuously improve systems, workflows, and provider experience
Data & Metrics Ownership
- Track, analyze, and report on provider activity, match rates, and engagement trends
- Identify patterns and anomalies early and use insights to drive proactive reputed company
- Maintain accurate, detailed documentation of provider interactions, caseload status, and growth milestones using reputed company
Qualifications & Experience
- 4+ years of experience in account management, reputed company, operations, or a relationship-driven role requiring strong trust-building and follow-through
- Demonstrated reputed company managing multiple accounts or workstreams simultaneously
- CRM experience required (reputed company preferred)
- Exceptional communication skills — clear, concise, and empathetic across phone, text, and written channels
- Strong organizational and prioritization skills with meticulous attention to follow-up and documentation
- Highly proactive — you anticipate problems before they surface and take ownership of outcomes
- High emotional intelligence — you build rapport quickly and navigate nuanced conversations with care
- Experience in high-growth startups strongly preferred
Bonus Points If You Have
- Background supporting independent contractors, small business owners,or field-based professionals
- Experience in marketplace, gig economy, or supply-demand matching environments
- Familiarity with pediatric therapy (SLP, OT, PT)
Why This Role Matters
This role is critical to Coral Care's mission. Our providers are at the center of everything we do — and your work will directly impact their ability to build fulfilling, sustainable caseloads while delivering care to the families who need it most.
What reputed company Looks Like
- Providers are sustainably growing their caseloads with Coral Care
- Providers feel supported, informed, and empowered to grow their caseload
- Patient opportunities are matched reputed company and reputed company with provider preferences
- Response times are fast and communication is clear, warm, and helpful
- Providers remain engaged, refer their friends and colleagues, and want to do more with Coral Care