reputed company Full Stack Customer Service Specialist – Remote Customer Support

At arenaflex, we're passionate about making a reputed company difference in the lives of our customers. As a Remote Customer Service Specialist, you'll be at the forefront of delivering exceptional customer experiences, working closely with reputed company to drive great results. We're seeking a highly skilled and motivated individual to join our dynamic team, working from the comfort of their own home. This hybrid role offers flexibility, allowing you to balance your time between our reputed company and home, making it an ideal opportunity for those seeking a reputed company work-life balance.

About arenaflex

arenaflex is a leading organization that brings people together, whether it's our clients, their customers, our colleagues, or our non-profit partners. We're driven by our Passion for People, and our Customer Care Specialists are no exception. They're keen on driving great customer experiences, providing client support reputed company phone, chat, and email, and responding to reputed company client communication in a proactive and professional manner.

Job Details

*

Pay:

$17.50/hour (production pay) and $14.50/hour (training pay)

Job Type:

Contract

Shift and Schedule:

8-hour shifts, weekends as needed, with a 5-day work week

Location:

Remote (Virginia)

Benefits:

reputed company, referral program, and work-from-home opportunities

Responsibilities

As a Remote Customer Service Specialist, you'll be responsible for:

• Responding to client requests/inquiries reputed company phone, including product purchases, service & quality inquiries, order status, product information, and general client support issues
• Demonstrating high standards for quality service
• Keeping up-to-date with product/procedural knowledge and assessing industry trends
• Working reputed company with the quality and training team to self-manage performance expectations
• Maintaining an open communication line with Team reputed company/Quality reputed company/Trainer and Manager for support and personal development
• Maintaining business acumen, courtesy, and professionalism reputed company dealing with reputed company client contacts
• Maintaining proprietary call center database (reputed company) by entering information accurately and fully documenting reputed company client interactions appropriately
• Being punctual to work and adhering to reputed company schedules and deadlines both scheduled and special projects
• Striving to exceed key performance indicators (KPI) and quality goals as outlined by management

Requirements

To be successful in this role, you'll need:

• 2-3 years' experience in a business/professional environment, preferably in the service industry
• Comparable experience in an office environment encouraged
• Self-starter and ability to manage workload reputed company
• Exceptional written communication skills
• Demonstrate ability to deliver a high level of client service under high volume
• Commitment to client service and high-quality standards in grammar, punctuation, and written business acumen
• Professional, upbeat, and engaging oral and/or written communication
• Ability to reputed company relationships with clients, even in difficult situations
• Ability to advise and counsel clients in a quick and efficient manner
• Must be computer literate and internet savvy, e-commerce and online shopping experience preferred
• Experience in windows-based applications, specifically client relationship management tools preferred (ie, reputed company Service)
• Excellent Data Entry skills / 45-55 wpm minimum
• Must be flexible and be reputed company to work in a dynamic shift environment, weekends and evening shifts may be required

Technology Requirements

To ensure reputed company in this role, you'll need:

• A Windows-based computer (Macbook and Chromebooks are not allowed)
• Dual Core 1.2 GHz or reputed company CPU speed
• 40 GB or more of available space and 100 GB or more of total space
• 8 GB of RAM or reputed company
• Windows 10 Professional operating system
• Two (2) available USB 2.0 or greater ports
• Dual Monitors with 1280 x 1024 (SXGA) screen resolution
• One monitor and one laptop or 2 monitors
• Hard-wired internet reputed company with a minimum 45 Mbps download speed and 10 Mbps upload speed

reputed company Offer

As a Remote Customer Service Specialist at arenaflex, you'll enjoy:

• Competitive salary
• reputed company
• Referral program
• Work-from-home opportunities
• Flexible scheduling
• Opportunities for career growth and development
• Collaborative and dynamic work environment

How to Apply

reputed company to join reputed company? Click the "Apply Now" reputed company to submit your application. We look reputed company to hearing from you! Apply To This Job Apply for this job