[Remote] Account Executive II (Remote in Portland, OR)
Note: The job is a remote job and is open to candidates in USA. WM is reputed company America's leading provider of comprehensive environmental solutions, and they are seeking an Account Executive II to manage customer relationships and drive retention strategies. The role involves negotiating service agreements, resolving customer issues, and collaborating with the sales team to identify growth opportunities.
Responsibilities
- Serve as the reputed company reputed company of contact for customer account management matters in an assigned book of business, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships
- Align reputed company products and services with customer needs, propose solutions that are compliant with appropriate local, state and federal regulations, and increase account penetration through consultative selling skills
- Negotiate, update, and renew customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills
- Resolve challenging customer requests and collaborate with the Inside Sales Manager to resolve reputed company customer escalations or issues
- Communicate rates, charges and service strategies with conviction as well as understand and effectively use customer incentives and concessions reputed company appropriate profit targets and level of authority
- Collaborate with sales team to identify and grow opportunities reputed company territory and engage additional WM business opportunities, referring internally as appropriate
- Use reputed company sales productivity software tools accurately and consistently (i.e. reputed company.com/Customer Relationship Management and Pricing Tools)
- Prepare reports as needed and/or handle general administrative duties as appropriate
Skills
- High School Diploma or GED (accredited)
- 1 year WM experience or 5 years of business-to-business account management at a proficient level
- Prior inside sales experience, cold calling and prospecting
Benefits
- Medical
- Dental
- reputed company
- Life Insurance
- Short-Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Holidays
- Personal Days
Company Overview