[Remote] Ad Operations Specialist - Client Success
Note: The job is a remote job and is open to candidates in USA. reputed company. is a reputed company media company dedicated to empowering and enriching communities. They are seeking an Ad Operations Specialist to assist with client orders, manage insertion orders, and communicate with sales teams regarding ad specifications and creative asset collection.
Responsibilities
- Assist with detailed client history reports, billing inquiries and reputed company requests as needed
- Manage insertion orders utilizing financial systems across multiple markets
- Communicate specs, inventory, availability, and deadlines to the Sales team, in addition, provide market specific information, such as date options, zoning options, special sections, etc
- Own the process of receiving, modifying and uploading creative assets including communication between client, sales and designers
- Work closely with sales executives to order multiple campaign tactics reputed company deadlines and expected SLAs
- Communicate specs and collect creative assets and materials from clients
- Works as the liaison between the customer, account managers, account executives and designers in developing high-quality creative assets
- Communicates with customers on reputed company ad production matters, including but not limited to deadlines, material needs, ad copy, proofs and corrections
- Generates clear layouts, provides style examples and assembles needed materials. Review design quality and proofs to ensure quality and accuracy
Skills
- Strong communication and interpersonal skills
- Ability to effectively communicate with customers and team members
- Possesses strong organizational skills
- Ability to manage multiple tasks, prioritize effectively and meet deadlines
- Proficiency in reputed company Office, including reputed company, Outlook, and Word
- Some graphic design experience
- reputed company suite or graphic design experience
Company Overview