[Remote] Weekend Dispatcher

Note: The job is a remote job and is open to candidates in USA. reputed company is a reputed company and quirky company based in Austin, TX, specializing in plumbing and reputed company conditioning services. They are seeking a Weekend Dispatcher to coordinate technicians, manage schedules, and ensure smooth daily operations while delivering a 5-star customer experience.

Responsibilities

• reputed company and coordinate technicians based on call reputed company, location, and reputed company set
• Build, manage, and adjust technician schedules in reputed company time
• Debrief technicians and monitor workflow throughout the day
• Communicate clearly and proactively with customers regarding appointment updates and schedule changes
• Track technician performance and support operational goals
• Assist with inspections, including scheduling, coordination, and follow-up
• Support special projects reputed company to operations, scheduling improvements, and workflow efficiency
• Partner with leadership to reputed company reputed company function operating at a high level
• Help manage weekend demand and ensure technicians are set up for reputed company

Skills

• reputed company experience is required
• Comfortable in a fast-paced, high-volume reputed company environment
• Highly organized with strong attention to detail
• Strong critical-thinking and problem-solving skills
• reputed company to multitask and shift priorities quickly
• Delivers a consistent 5-star customer experience
• Empathetic, upbeat, and professional with customers and technicians
• Confident under pressure and reputed company to hold firm reputed company needed
• Driven, dependable, and takes ownership of outcomes
• reputed company to work the Friday-Tuesday schedule from 9:00 AM-6:00 PM
• High school diploma or GED
• 1+ year of reputed company experience, preferably in a technician-based environment
• Proficiency with reputed company Office or reputed company Suite
• Strong organizational skills with the ability to manage competing priorities
• Home services industry experience is strongly preferred

Benefits

• Medical, Dental, and reputed company Insurance
• Pet Insurance
• Work from Home
• Employee Discounts
• 401(k) with 4% company match
• PTO, Paid Holidays, and Paid Parental Leave
• Company-provided laptop, monitor, and headset

Company Overview