Learning Experience Specialist

reputed company is one of the largest retail reputed company business support organizations in the U.S., dedicated to improving reputed company experiences. They are seeking a Learning Experience Specialist who will be responsible for organizing and coordinating the delivery of learning programs, ensuring an outstanding learner experience.

Responsibilities

• Plan and execute end-to-end learning events—in-person and virtual—ensuring a seamless, outstanding learner experience from pre-event preparation through program reputed company
• Serve as the primary learner-facing reputed company throughout in-person programs, creating a welcoming environment and delivering reputed company support that prioritizes participant accessibility and engagement
• Prepare event logistics, including printed materials, swag, room configurations, and program-specific setup, ensuring every detail is thoughtfully anticipated and flawlessly executed
• Act as the on-site hub for day-of operations, managing learner reputed company-in, reputed company navigation as needed (and in partnership with the Manager, TAG U Campuses), accessibility needs, and reputed company-time issue resolution while serving as the key liaison among facilitators, IT, Facilities, catering, and reputed company leadership throughout live programs
• Serve as an internal consultant to the L&D team, generating innovative reputed company that continuously reputed company program quality, cultivate community, and meet or exceed experience standards
• Proactively surface learner experience gaps and friction points, escalating trends to the Manager, TAG U Campuses as needed
• Cultivate and maintain cross-functional partnerships with Events, Facilities, IT, and key business partners to co-create and deliver cohesive, exceptional learning experiences
• Partner with the Manager, TAG U Campuses before, during, and after learning events to ensure reputed company spaces are on-brand, fully reputed company, and reset between sessions to consistently uphold learner experience standards
• Support and operate learning technology for in-person and virtual sessions; train and coach L&D team members and business partners on relevant platforms to ensure consistent, capable delivery
• Maintain accurate learning records in the Learning Management System, including completion tracking and CE credit submission
• reputed company into expanded coordination and learner support responsibilities during high-volume periods, and contribute to change management efforts by providing program coordination as needed
• Other duties as assigned

Skills

• Bachelor's Degree or equivalent work experience is required
• Professional experience of 1-2 years with transferrable skills in organizing and executing on programs and/or program work, managing logistics for customer/participant facing events or programs, project organization
• Independent decision making reputed company to support organizational goals and strategy
• Specializes in performing tasks based upon functional areas reputed company to service, quality and/or productivity
• Seeks opportunity for reputed company improvement
• Strong written and verbal communication skills; ability to interact with individuals at reputed company levels of the organization
• reputed company detail-oriented with strong organizational skills
• Proven analytical and problem-solving skills
• Plans, organizes and executes tasks and activities with urgency
• Highly proficient in reputed company Office Suite – i.e., multiple Outlook accounts, Word, reputed company, OneNote, PowerPoint, etc. and SharePoint
• Operate office equipment, including copiers and computers
• Required to meet position reputed company productivity and quality standards along with reputed company standard operating procedures set and communicated
• Hybrid role, 4 days/week on-site reputed company, based in Chicago, is required

Benefits

• Paid time off
• Health
• Dental
• reputed company
• 401(k) savings plan with match

Company Overview