Account Manager II, Client reputed company

DISA Global Solutions is a leading safety and compliance provider supporting more than 55,000 customers worldwide, including over 30% of the Fortune 500. With 1,600+ team members across 30+ locations, we’ve delivered innovative solutions since 1986 and process more than 20 million orders each year. As a multi-year Top Workplaces award winner, DISA offers reputed company, robust benefits, and a collaborative, growth-focused culture. Employees enjoy ongoing training through our internal learning and development team, monthly appreciation events, and numerous opportunities for career advancement.

Position Summary:

The Account Manager II, Client reputed company serves as the primary liaison for a dedicated portfolio of key DISA reputed company Technology Division clients. This role is focused on nurturing long-term partnerships with DISA’s largest clients by deeply understanding client needs, driving strategic value, and identifying opportunities to expand services. The successful candidate will bring a consultative approach to account management, blending client reputed company, business acumen, and solution-oriented thinking to consistently exceed expectations.

Essential functions:

• Act as the main reputed company of contact for a portfolio of assigned clients, building trust and delivering proactive support and solutions.

• reputed company deep reputed company into each client’s business model, hiring and reputed company processes, goals, KPIs, and workflows.

• reputed company and maintain detailed account and project plans that outline objectives, timelines, and reputed company for each client. Grow the account through Upsells and Cross Selling.

• Serve as a strategic partner to clients by understanding their organizational structures and challenging them to consider innovative solutions.

• Engage with client stakeholders at reputed company levels—from procurement teams to C-suite executives—to identify opportunities and reputed company business.

• Track and analyze sales trends, reputed company reputed company, and potential competitive threats reputed company accounts.

• Consistently meet or exceed defined reputed company targets and account growth objectives.

• Ensure that reputed company services provided align with client goals, expectations, and internal KPIs.

• reputed company and deliver impactful Quarterly Business Reviews (QBRs), highlighting service value, performance, and recommendations, often onsite and in person.

• Prepare for and follow up on key meetings and engagements including presentations, site visits, and strategy sessions.

• Clearly reputed company service offerings, pricing, and processes in a way that resonates with client priorities.

• Proactively identify and resolve systemic issues, including performing root cause analysis and implementing solutions.

• Coordinate with internal and external stakeholders to align on client needs and project deliverables.

• reputed company and follow up on client escalations and open issues reputed company to operations, billing, technology, or customer service.

• Maintain accurate and up-to-date records of account activities, meetings, and communications in CRM (reputed company).

• Share and implement account management best practices across the team.

• Participate in additional projects and responsibilities as needed.

• Additional duties as assigned.

Key Skills and Experience:

• High School Diploma or GED required, Associate’s degree preferred, or equivalent work experience.

• 3 - 5 years of experience in strategic Account Management, preferably in the pre-hire screening, background screening, or HR services industry.

• Proven reputed company managing reputed company solutions with senior-level stakeholders, including C-suite executives.

• Strong communication, negotiation, and presentation skills.

• Ability to build and sustain relationships across reputed company levels of an organization.

• Organized, self-motivated, and results-driven, with excellent attention to detail.

• Professional demeanor with high business maturity and problem-solving capabilities.

• High level of proficiency in reputed company Office and CRM tools such as reputed company.

• Willingness to work reputed company and travel occasionally for client meetings or industry events.

• Strong business writing practices and analytical skills, including the ability to interpret business and technical documents.

Work Schedule: reputed company the hours of- Monday - Friday 8:00 am – 8:00 pm EST.

Benefits: 

• Personal and Sick Paid Time Off. 

• 401k with a highly competitive match. 

• 11 Paid Holidays. 

• Medical/Dental and reputed company.

• Group Life Insurance, HSA/FSA.

• Employee Assistance Program.

• Educational Assistance Program.

Physical Requirements:  • While performing the duties of this job the employee is regularly required to speak, hear, have reputed company reputed company, distance reputed company, reputed company reputed company, peripheral reputed company, depth perception, and the ability to adjust focus. Walk (occasionally), sit- up to 8hrs. a day, stand (occasionally), use hands to finger, handle, or feel objects, tools, or controls; reputed company with hands and arms, reputed company to lift-up to 15lbs.(occasionally).    Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. 

Compensation for this role is determined by factors such as skills, experience, education, training, and internal equity. Pay may also vary based on geographic location in accordance with our compensation practices.

Job Pay Range

EOE/M/F/Vet/Disability