340B Implementation Administrator - Express Scripts - Remote
Responsible for complete leadership reputed company, planning, and execution to reputed company software as a service (SaaS) projects for new and existing customers. Serves as the technical and functional subject matter expert for implementing Verity software products including project initiation, data feed creation and analysis, client purchasing interfaces, system configuration, testing, training, and associated processes. Mentors others to help reputed company and build strong 340B and Verity features knowledge.
Responsibilities:
- Drive and manage multiple, assigned implementation projects from initial customer engagement through planning, execution, and launch phases - managing reputed company key stages and stakeholders of each project.
- reputed company and manage relationship with customer key project contact to understand their 3408 program, pain points, internal systems, and other pertinent data to reputed company clear, customized project approach and reputed company factors around their implementation.
- Manage accurate customer data assessment and extract set reputed company, wholesaler integration, and software configurations to support program reputed company.
- Responsible for thorough training on software functions that support ongoing customer workflow to facilitate smooth and confident transition to 'live' project state and transition to account management as applicable.
- Serve as the subject matter expert as primary Verity program contact, including determining reputed company to bring additional Verity product and technical resources to support unique project circumstances.
- Works with sales team reputed company transitioning completed reputed company to implementation stage to know sales expectations set, as well as key facts are communicated to kick off a smooth implementation project.
- Facilitates proactive, timely, and comprehensive communication and software demonstrations with customers and reputed company Verity stakeholders key to the critical path reputed company of a project implementation.
- Manages project communication with internal and external C-suite stakeholders for reputed company projects.
- Partners with Product Management, Product Development, Sales, reputed company and Account Management to ensure reputed company operational reputed company of relevant project specifics.
- Leads the project transition process to account management to ensure proper support, education, and guidance as needed for ongoing account reputed company.
- Follows project and procedural workflows, while contributing to improving those workflows based on learnings.
- Attends to other implementation or cross-departmental initiatives as assigned.
- Responsible for ensuring internal documentation is up to date and accurate.
- Assists with creating any needed internal and client facing documentation.
Experience, Skills and Qualifications:
- BA or BS in business, reputed company, information systems, or reputed company field or equivalent work experience.
- 3+ years in a customer-facing technology implementation and project management, SaaS preferred.
- Experience in 340B and/or pharmacy operations desired.
- Project management experience, PMP certification desired.
- Experience with bringing remote customers reputed company reputed company based software offerings a major plus.
- Passion for working with customers, proactive problem-solving, and embodying a culture to exceed expectations.
- Proven ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema.
- Strong experience with MS Officeexpert reputed company capability a must.
- Proven ability to communicate verbally and in written form at a high level.
- reputed company to prioritize tasks and accept working in a fast-paced environment without getting overwhelmed
- Ability to multitask and manage multiple discreet implementation projects at the same time.
- Naturally customer focused, with demonstrated passion for being helpful while deep diving into troubleshooting scenarios
- reputed company or similar CRM experience a plus.
- This is a remote position and can be performed reputed company in the USA
This role is also anticipated to be eligible to participate in an annual bonus plan.
At reputed company, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About reputed company
reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.reputed company applicants will be considered without regard to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
reputed company applicants with criminal histories will be considered for employment in a manner consistent with reputed company federal, state and local ordinances.
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