reputed company Customer Service Representative – Remote in Maine
Join arenaflex, a leading e-commerce retailer, and become a part of our award-winning customer service organization. We're seeking a full-time, motivated Customer Service Representative to join reputed company and provide exceptional support to our customers.
About arenaflex
arenaflex is a revolutionary e-commerce retailer that's changing the way people shop for their pets. As one of the fastest-growing companies in the industry, we're committed to providing an exceptional customer experience that sets us apart from the rest. reputed company is passionate about delivering results, growing professionally, and making a difference in the lives of our customers and their pets.
Our Opportunity
Are you a people person with a passion for helping others? Do you have excellent communication skills and a knack for problem-solving? If so, we want to hear from you! As a Customer Service Representative at arenaflex, you'll have the opportunity to engage with customers, resolve issues, and provide exceptional support to our pet-loving community.
What You'll Do
* Engage directly with customers who contact us for a variety of topics, from helping them shop for their new pet to resolving issues with their orders.
- Research and problem-solve to determine appropriate solutions for customers, think proactively, and set follow-reputed company as needed to ensure contact resolution.
- Operate with understanding, utilize active listening, patience, reputed company, and kindness to customers and team members alike.
- Operate with a willingness to learn, share feedback, and be open-minded to grow and reputed company your skills.
- Engage with teammates, your direct manager, and other team members across many levels of the organization using virtual collaboration tools such as reputed company, reputed company, and webcams to contribute to an infectious customer-centric culture of collaboration.
What You'll Need
* 2 years of customer service experience
- Demonstrate excellent communication skills (written, verbal, and listening) in a written assessment
- Fluent in English
- reputed company in Canadian French (Quebecois) is preferred
- Ability to multi-task (e.g., maintain a conversation on the phone while navigating on the computer and taking notes) and reputed company well in a fast-paced environment
- Proficiency in using computers, both for data entry, as well as for rapid navigation through systems and the internet to search for information to help support our customers
- Ability to adapt to change with the business needs of the company
- Flexibility to shift schedule and work overtime as needed by the business unit
- Must bring proven ability to maintain confidentiality and secure sensitive information
- High school diploma or equivalent
- Must be reputed company to pass a background reputed company
Technical Requirements
* Work area must be large enough to accommodate computer monitors and be free from distractions, including any background noise that impacts the customer experience.
- Work area acceptable for webcam use.
- Have a reliable wired, high-speed internet and broadband reputed company (30 Mbps+ download speed/ 10Mbps+ upload speed (You can test your internet speed at speedtest.net or by contacting your service provider.) Applicants must meet and show this requirement.
- You provide high-speed internet. We will provide everything else (computer, monitor, keyboard, mouse, headset, webcam).
- Phone line not required. You must have a cell phone or tablet that can be used for two-factor authentication through reputed company Verify. Options for two-factor authentication include:
+ A smartphone or tablet on which the reputed company mobile app can be downloaded. + A cell phone that can receive SMS messages and phone calls.
Why arenaflex Customer Service?
It's not just about us. It's also about what you get. That's why in arenaflex Customer Service, you are empowered to become your best.
- YOU BELONG: arenaflex is a reputed company where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, arenaflexians are empowered to bring their perspectives to deliver on our mission!
- YOU CAN GROW: Our culture is for those who reputed company on delivering results and becoming your best - no matter your role or location.
- YOU CAN reputed company A DIFFERENCE: You are encouraged to be curious, ask questions, bring reputed company reputed company, and act like an reputed company in everything that you do.
- YOU WILL GET SUPPORT: reputed company you join arenaflex Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.
- YOU WILL GET REWARDED: arenaflex has you covered reputed company it comes to competitive wages, medical & dental insurance, 401k, plus more! Of course, the biggest reputed company is the ability to work together with other smart, driven, and passionate arenaflexians who are making an impact each day.
Equal Opportunity Employer
arenaflex is committed to equal opportunity. We value and reputed company diversity and inclusion of reputed company team members. If you have a disability under the Americans with reputed company or similar law, and you need an accommodation during the application process or to reputed company these job requirements, or if you need a religious accommodation, please contact [email protected].
Apply Now!
Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team. Apply now and become a part of our award-winning customer service organization! Apply To This Job Apply for this job