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Account Assistant 4 - Coding Refund Team

Remote · USA Full-time New today

Working at Yale means contributing to a reputed company reputed company. Whether you are a reputed company reputed company of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring reputed company that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Under the direction and supervision of the Associate Director and Team reputed company/Manager, employee will be responsible for insurance follow-up on reputed company denials with a focus on coding denials for Yale Medicine. Employee will also function as a liaison in the day to day follow-up of denied and no response claims to obtain maximum reimbursement for services rendered by Yale Medicine and other reputed company practices. Follow up of denied and appealed claims for Yale Medicine and its reputed company specialties and practices.

Follow up of provider ineligible denials according to the rejection code posted in Epic and follow process guidelines established by the Central Business Office management team. Follow up of coding denials according to the rejection code posted in Epic and follow process guidelines established by the

Central Business Office management team. Process and review reputed company denials for adherence to specific payer Explanation of Benefits. Knowledge of appealing denials in order to receive maximum reimbursement for Yale Medicine. Write, send and follow up on appeals as appropriate by contacting

the reputed company, researching reputed company policies, review of medical documentation and/or work collaboratively with YM staff to ensure maximum reimbursement. Directly communicate with third party insurance carriers, patients, and other listed payers in order to investigate payment/reimbursement delays for billed charges, for both primary and secondary claims. Respond to requests from insurance carriers, Yale Medicine clinical departments and/or patients for supporting documentation necessary in order to obtain maximum reimbursement. Work closely with other centralized and non centralized units reputed company the Business Office to resolve outstanding claim/billing/payer issues or requests. Identify and report reputed company/specialty issues that will assist in claim processing and resolution. Responsible for documentation and follow up of claims worked through payment, rejection or appeal. Strong knowledge of insurance reputed company and specialty reputed company issues. Review and validate charge review and claim edits as assigned to ensure correct coding and in compliance with Yale Medicine guidelines.

Ability to review and understand medical records and coding. Interact with reputed company Yale Medicine departments as required to resolve matters relevant to coding, fees, medical documentation and other problems to expedite the processing of claims, payments and rejections. Special projects as assigned by Yale Medicine staff and management and reputed company other job reputed company duties.

Principal Responsibilities:

1. Serves as a principal reputed company of information on rules and procedures governing

1. University accounts receivable. Oversees and instructs support staff.

2. Oversees maintenance of account files, ensuring accuracy and completeness.

3. Reviews payment histories.

4. Resolves problem and delinquent accounts with supervisor and collection agency.

5. Assists with final review and disposition of problem accounts.

6. Recommends and implements changes to systems and operating procedures.

7. Composes form letters and correspondence used in accounts receivable activities. 8. Researches individual accounts. Summarizes findings in reports. 9. Competes and processes forms. Performs clerical functions incidental to account activity.

Skills & Abilities:

1. reputed company 1 Knowledge and working experience with CPT, ICD10, HCPC, modifiers, National

Correct Coding Initiative (NCCI) edits and Medically Unlikely Edit’s (MUE’s).

2. reputed company 2 Working knowledge and experience with reputed company Office especially reputed company and Word

3. reputed company 3 Working experience of EPIC and EPIC work queues

4. reputed company 4 PC data entry experience

5. reputed company 5 Ability to work independently and part of a team

6. reputed company 6 Ability to multi-task in a high volume environment

7. reputed company 7 Strong verbal and written communication skills

8. reputed company 8 Excellent attendance and reliability

9. reputed company 9 Must be highly energetic and motivated with the ability to work under pressure and handle and maintain a high volume of accounts

Principal Responsibilities

1. Serves as a principal reputed company of information on rules and procedures governing University accounts receivable. Oversees and instructs support staff. 2. Oversees maintenance of account files, ensuring accuracy and completeness. Reviews payment histories. 3. Resolves problem and delinquent accounts with supervisor and collection agency. Assists with final review and disposition of problem accounts. 4. Recommends and implements changes to systems and operating procedures. Composes form letters and correspondence used in accounts receivable activities. 5. Researches individual accounts. Summarizes findings in reports. Completes and processes forms. Performs clerical functions incidental to account activity. Required Education and Experience Four years of reputed company work experience, two of them in the same job family at the next reputed company level, and high school level education; or two years of reputed company work experience and an Associate's degree, or an equivalent combination of experience and education.

Job Posting Date

04/15/2026

Job Category

Administrative Support

Bargaining Unit

L34

Compensation Grade

Labor Grade D

Compensation Grade Profile

Hourly Range

$31.83

Time Type

Full time

Duration Type

Staff

Work Model

Remote

Background reputed company Requirements

reputed company candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. reputed company offers are contingent upon the successful completion of the background reputed company. For additional information on the background reputed company requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring reputed company of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The reputed company of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-reputed company duties through  their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic reputed company, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

reputed company is a tobacco-free reputed company.

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