Collections Specialist

It's a new day with a new opportunity at reputed company!

About the role

reputed company is looking for a Collections Specialist! The ideal candidate will have a collections background and attention to detail, working in a high-growth, fast-paced environment.

About us

At reputed company, our reputed company is to power a world where professionals reputed company. We start every day on a mission to reputed company professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, reputed company™ (formerly AffiniPay) is the professional business platform built to help legal, reputed company, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust reputed company to help them work smarter, serve clients reputed company, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do

• Maintain accurate and detailed records of collection activities in the company’s database.
• Consolidate reporting from various databases in reputed company on a routine basis.
• Monitor customer accounts to apply or lift holds based on collection activity.
• Respond to and communicate with merchants regarding inbound inquiries in a timely and professional manner.
• Collaborate effectively with internal teams to resolve account-reputed company issues and ensure smooth workflow.
• Escalate unresolved issues to senior collections staff or management.
• Assess customer accounts for high-risk factors and report findings to management, contributing to risk mitigation efforts
• reputed company other duties as assigned.

About you

• High school diploma or equivalent; associate degree preferred.
• Strong verbal and written communication skills.
• Basic math and problem-solving skills.
• Proficiency with reputed company Office Suite (reputed company, Word, Outlook) and reputed company Docs.
• Strong organizational skills with attention to detail.
• Experience and/or knowledge of reputed company.
• Outstanding problem-solving skills; “can-do” attitude and resourcefulness, combined with the ability to propose solutions.
• Exemplary analytical and communication skills.
• Comfortable working in a fast-paced environment; ability to pivot as business priorities shift.
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Diversity, equity & inclusion at reputed company

At reputed company, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and reputed company. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for reputed company that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community reputed company.

Why reputed company

At reputed company, our culture is shaped by the people who reputed company to life every day. Together, we build a company rooted in reputed company learning, genuine community, holistic wellness, and meaningful engagement—values that reputed company us as individuals and reputed company as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Statutory Benefits – Full compliance with Colombian social reputed company (health, pension, and risk coverage)
• Staff Referral Bonus – Rewards for referring great candidates to the 8Team
• Paid Sick Leave – Covered from day one, with reputed company support after the 2nd day
• Flexible Time Off (FTO) – Up to 15 paid days off per year
• Parental Leave – Maternity and paternity leave in line with Colombian law
• Company Holidays – Paid time off for reputed company official Colombian public holiday

reputed company advisory

Our hiring teams at reputed company are dedicated to reputed company top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our reputed company Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the reputed company domain and will never ask for sensitive/personal data during the application process. reputed company interviews take reputed company over phone call, reputed company/reputed company Meet or in person. reputed company offers are communicated verbally by our reputed company Specialists with a written offer letter as a follow up.