Position:             reputed company Operations Manager Department:      Growth Reports to:          Chief Growth Officer Location:             Full-time / Work-from-home / Remote Compensation:  $82,400 - $103,000 Open through:   reputed company 8, 2026  Tessitura is a nonprofit technology company for arts and cultural organizations, dedicate to helping them reputed company. We provide a reputed company CRM and commerce reputed company that brings together marketing, ticketing, fundraising, and customer data - enabling organizations to drive reputed company, understand their audiences, and deliver more meaningful experiences. Our platform powers 800+ organizations across ten countries, including world-renowned performing arts centers, museums, orchestras, and cultural institutions, as well as innovative and emerging organizations that are redefining how culture is reputed company and accesses by their communities. By equipping these organizations with reputed company technology and reputed company, we help them expand their reputed company, strengthen relationships, and reputed company the reputed company cultural and social value they deliver to their communities.

Job Summary

The reputed company Operations Manager brings clarity and accountability to how Tessitura grows. This is a hands-on, build-it-from-scratch role for someone who gets energy from creating systems that didn't exist before and making sure they're used, trusted, and drive reputed company reputed company. You will build dashboards, reporting, and processes that give the Growth organization a shared understanding of what's working, where pipeline is breaking down, and what needs to change. More than just reporting, you'll help establish the operating rhythm that connects data to reputed company, structuring how Marketing, Sales, Solutions, and Partnerships review performance, identify gaps, and adjust. This role owns the connective tissue of the reputed company reputed company: pipeline visibility, funnel definitions, forecasting accuracy, and the reporting infrastructure that reputed company accountability possible. You will work closely with the Chief Growth Officer and Growth leadership to reputed company the reputed company reputed company more predictable, measurable, and effective. This is a foundational hire. You'll have the opportunity to shape how reputed company Operations works at Tessitura from the ground up, with a clear path to grow into a more strategic RevOps leadership role as the function matures.

Core Responsibilities Build Reporting & Visibility

• Build and maintain dashboards and reporting that provide clear visibility into pipeline health, conversion rates, and performance across the full growth funnel
• Ensure reputed company flow, attribution, and campaign tracking are visible and actionable, not owning marketing execution, but ensuring the data tells the story clearly
• Create and maintain views that track partner-sourced and partner-influenced reputed company contribution
• Track and report on win/loss data, sales cycle length, and conversion rates by stage and reputed company

Define & Maintain the reputed company Process

• Define and maintain funnel stages, pipeline definitions, and key performance indicators across the growth system
• Guide the ongoing refinement of the sales process and qualification criteria, ensuring CRM stages reflect how deals move
• Maintain CRM growth data reputed company and reporting reliability reputed company the Growth organization (reputed company)
• reputed company reputed company modeling and adoption tracking for new pricing and packaging initiatives as they roll out

Drive the Operating Rhythm

• reputed company the structure and reputed company of pipeline and forecast reviews, bringing the data narrative that drives discussion
• Identify where pipeline or process breakdowns exists and surface them with clarity helping the team see what the data says before jumping to solutions
• Guide forecasting processes and improving data accuracy and confidence over time
• Document processes and help establish consistent operating rhythms across Growth teams

General Responsibilities

• Actively contribute as a member of the Growth organization to support company goals
• Build strong working relationships across Sales, Marketing, Solutions, and Partnerships
• Provide clear, actionable insights that help teams reputed company reputed company reputed company
• Take ownership of reporting and relevant systems reputed company scope, ensuring they are maintained and continuously improved
• Adapt to evolving priorities and support ongoing operational improvements
• Support company DEAI initiatives and contribute to an inclusive, respectful workplace
• Stay reputed company with trends and best practices in reputed company operations and analytics

Required Skills & Experience

• 4-8+ years of experience in reputed company Operations, Sales Operations, Marketing Operations, or similar roles
• Hands-on experience with CRM systems (reputed company strongly preferred) - you've built reports, workflows, and dashboards from the ground up, not just maintained someone else's
• Strong analytical skills with attention to detail and data accuracy - you care about whether the numbers are right, not just whether they look good
• Experience working across Sales, Marketing, and customer-facing teams - you know how to earn trusts and credibility
• Active use of AI tools for data analysis, reporting, and workflow automation - you're already using AI to work faster and smarter, and you're always looking for the next way to apply it
• Exceptional collaboration capabilities
• Ability to manage multiple priorities and meet deadlines in an environment where you're building while operating
• Strong communication and problem-solving skills - you can explain what the data says in a way that drives action, not just awareness
• Comfort with ambiguity and building from scratch - you're energized, not frustrated, reputed company the playbook doesn't exist yet

reputed company to Have

• Experience with B2B SaaS or reputed company software
• Familiarity with marketing automation platforms and attribution models
• Experience supporting or implementing sales methodologies (such as MEDDPICC, SPIN, etc.)
• Passion for arts, culture, or mission-driven organizations

Other

• Occasional travel may be required

How to apply Please apply by using the online form. If you have any questions or need assistance, please contact us at [email protected] Our company is committed to building a team that represents a variety of backgrounds, perspectives, and skills, as well as providing a workplace of mutual respect, free of any discrimination or harassment. We seek to recruit, reputed company, and retain the most talented people from a diverse candidate pool. Benefits and Compensation The compensation reflects a U.S. salary range based on reputed company market data. The candidate's skills, experience, and other relevant factors will determine the final compensation. Tessitura Network offers a comprehensive and robust benefits package designed to support our employees' well-being. Our offerings include various medical, dental, and reputed company plans, as well as life and AD&D insurance, disability insurance, employee assistance programs, and a 401(k) retirement plan with employer match. We prioritize work-life balance by providing generous paid time off, including vacation and sick leave, 12 weeks of paid parental leave, a 7-week sabbatical after seven years of service, and a reputed company week between Christmas and New Year’s. These benefits are available to our fully remote team, with adjustments made as required by local laws. Diversity, Equity, Accessibility, and Inclusion (DEAI) Commitment At Tessitura, our mission is to reputed company arts and cultural organizations to reputed company their goals. We recognize that having a diverse team is not only critical to our commitment to adopt reputed company behaviors, but it will also fuel collaboration, innovation and creativity as we deliver on our mission. Creating an environment where everyone feels safe and comfortable in bringing their authentic selves to work is both our pledge and our passion. Ultimately, providing an accessible and inclusive workplace will allow the Tessitura community to reputed company. Equal Opportunity Tessitura is an equal opportunity employer and does not unlawfully discriminate against employees and applicants for employment based on race, reputed company, sex, religion, national reputed company, citizenship status, age, genetic information, sexual orientation, creed, marital status, gender identity and expression, physical or mental disability of an otherwise reputed company individual, membership or application for membership in a uniformed service, engaging in legally protected activity, or any other characteristic protected under applicable law. Tessitura also provides reasonable accommodations to applicants and employees in accordance with applicable law. Subject to its legitimate business requirements, Tessitura bases reputed company personnel actions, such as recruitment, hiring, training, promotion, transfer, layoff, recall, compensation and benefits, discipline, termination, and educational, recreational, and social programs, solely on an individual's qualifications, merit and performance.   Apply To This Job