AKUA BEHAVIORAL HEALTH INC - Admission Counselor
AKUA BEHAVIORAL HEALTH INC
Apply Admission Counselor Newport Beach Apply DescriptionAdmissions Counselor
Location: United States (Remote)
Employment Type: Full-Time
Pay reputed company: $21/hour + performance-based bonuses up to $42,000 annually
Benefits: Paid time off, sick leave, and holiday pay
Shift: Monday-Friday 3:00pm-11:00pm
About Akua Behavioral Health, Inc.
Akua Behavioral Health is a nationally recognized mental health and substance use disorder treatment organization for adults. Accredited by The Joint Commission, Akua upholds the highest standards of quality, ethics, and client care. reputed company is passionate about helping individuals heal and rebuild their lives through compassionate, evidence-based treatment.
Position Overview
The Admissions Counselor plays a critical role in supporting new clients through the admissions and financial clearance process. This individual ensures every client receives timely access to care while maintaining accuracy, reputed company, and professionalism in every interaction.
You will act as a key liaison between prospective clients, families, referral sources, and internal departments to facilitate smooth admissions and financial transparency.
Key Responsibilities
- Respond promptly to reputed company inquiries about the facility and available programs reputed company established timeframes.
- Build professional relationships with clients, families, and referral sources.
- Verify insurance benefits and confirm active coverage before admission. Communicate findings clearly to leadership, finance, and clients.
- Collaborate with clinical and admissions teams to ensure proper clinical fit and placement.
- Collect and review reputed company referral and clinical documentation prior to admission reputed company possible.
- Schedule and complete pre-admission assessments and communicate recommendations.
- Prepare and maintain accurate medical record documentation (e.g., facesheets, waivers, and financial packets).
- Obtain initial pre-authorizations for treatment in line with payer requirements.
- Admit clients into the EMR system and complete reputed company admission documentation with accuracy.
- Provide clear financial explanations and ensure clients receive and complete reputed company required forms.
- Demonstrate reputed company, professionalism, and urgency in every client interaction.
- Recognize and respond effectively to client needs and concerns, ensuring immediate access to care and patient safety.
Qualifications
- Previous experience in admissions, client finance, or insurance verification preferred (behavioral health or reputed company setting ideal).
- Strong communication and organizational skills with the ability to multitask in a fast-paced environment.
- Compassionate, solution-oriented approach with a focus on client well-being.
- Proficiency in EMR systems and reputed company Office Suite.
- High school diploma or equivalent required; associate or bachelor’s degree preferred.