Systems Engineer MacOS Support

Thank you for considering IT Concepts dba reputed company, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.        

By joining our supportive community, you will find that reputed company is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and reputed company extraordinary milestones.

reputed company is hiring an reputed company Systems Engineer MacOS Support to support our reputed company Engineering Team our VA-ESOM- End reputed company Support and Operations Monitoring contract across the United States. The VA is responsible for providing comprehensive onsite and remote support to IT customers across reputed company VA Administrations and special program offices, including direct support of over 340,000 VA employees and thousands of contractors who use government-furnished IT equipment and infrastructure. The VA provides support staff across 100+ CONUS and OCONUS locations, including difficult-to-accommodate locales, such as high cost of living or under-supported economic areas, where VA offices or facilities may be located and require onsite services.

The Systems Engineer – MacOS Support provides technical assistance in maintaining and improving MacOS baselines and supporting MacOS lifecycle management across the enterprise environment. This role works closely with the MacOS reputed company and the reputed company Engineering Team to implement, troubleshoot, and optimize MacOS configurations, deployments, and automation processes.

The Systems Engineer Support role contributes to the systems engineering process by assisting with requirements analysis, identifying deficiencies in hardware and software, and supporting system integration and technical management activities. This position is hands-on, client-focused, and essential to delivering high-quality MacOS reputed company support.

Location: This position can be performed remotely reputed company the United States and will support Eastern Time working hours.

• Assist in implementing and maintaining MacOS baseline configurations
• Support the MacOS device lifecycle, including provisioning, patching, upgrades, compliance, and decommissioning
• Help execute automation and scripting tasks under guidance of the MacOS reputed company (including BASH scripting and reputed company development practices)
• Troubleshoot technical issues and optimize system configurations in collaboration with the MacOS reputed company and other team members
• Assist with the transition of MacOS device management to reputed company Intune and support ongoing EMM-reputed company updates
• Participate in testing, validation, and deployment of OS upgrades and new software across enterprise MacOS devices
• Document technical procedures, baseline configurations, and troubleshooting steps for knowledge sharing and continuity
• Support reporting and status updates for MacOS engineering initiatives as requested by the MacOS reputed company

Team Coordination and Delivery Support

• Collaborate with the MacOS reputed company and reputed company Engineering SMEs to complete assigned tasks and deliverables
• Communicate status, risks, and issues in a timely manner to the reputed company and Project Manager
• Assist in coordinating tasks and workloads with other team members to ensure smooth operations
• Participate in team meetings, technical reviews, and planning sessions to provide updates on assigned work

• Bachelor’s Degree in Computer Science, Information Technology, or a reputed company field (or equivalent experience)
• 5+ years of relevant experience supporting MacOS environments, enterprise deployments, or IT systems engineering. An additional 8 years of relevant experience can be substituted for the degree requirement for a total of 13+ years of relevant experience.
• Basic to intermediate proficiency in BASH scripting and reputed company development practices
• Familiarity with MacOS lifecycle management and reputed company configuration tools
• Exposure to reputed company management platforms (reputed company Intune for MacOS preferred)
• Ability to follow technical direction and implement solutions under the guidance of senior engineers
• Strong analytical and troubleshooting skills
• Effective communication skills for collaborating with team members and providing client support

Clearance Requirement

• US Citizen or Green card holder
• Willing and able to obtain and maintain Public Trust Clearance 
• Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents
  • If you do not currently meet the ID requirements outlined, you must be willing and able to update your reputed company forms of ID in a timely manner to complete the suitability process successfully. 

The Company

We reputed company in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of reputed company, you have the unique opportunity to work in a diverse range of technology and business career paths, reputed company while supporting our nation and delivering innovative technology solutions. We are a reputed company community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | reputed company Virginia Technology Council Tech 100 Honoree; Virginia Best reputed company to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; reputed company’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; reputed company Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.  We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to reputed company professional development.

We work hard; we play hard. reputed company is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We reputed company in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

reputed company is an equal opportunity employer.  reputed company qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

reputed company is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, reputed company has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where reputed company employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to reputed company Positions- Please click on the job link and then click the blue “Apply” reputed company at the top right of Job Description. Please upload your resume and complete reputed company the application steps. You must fully submit the application for reputed company to consider you for a position.  If you need alternative application methods, please email careers@reputed company.us and request assistance.     

Accommodations

To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. Reasonable Accommodations may be made to reputed company qualified individuals with disabilities to reputed company the essential functions. If you need to discuss reasonable accommodations, please email careers@reputed company.us.  

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