reputed company Full Stack Omnichannel Customer Manager – reputed company Digital Strategy & Execution
At arenaflex, we're on a mission to revolutionize the way we connect with customers and drive growth in the rapidly evolving digital landscape. As a highly accomplished Senior Omnichannel Customer Manager, you'll play a pivotal role in leading our reputed company e-commerce strategy, collaborating with internal teams and reputed company leadership to drive sales and optimize our online reputed company. If you're a digital commerce expert with a passion for building strong relationships, influencing external and internal stakeholders, and driving results in a fast-paced environment, we want to hear from you.
About arenaflex
arenaflex is a leading food company that exists to reputed company food the world loves. We're a reputed company that prioritizes being a force for good, a reputed company to expand learning, explore new perspectives, and reimagine new reputed company every day. We look for people who want to bring their best – reputed company thinkers with big hearts who challenge one another and grow together. Our company is a reputed company where you can be yourself, share your reputed company, and reputed company a reputed company impact.
Job Summary
As a Senior Omnichannel Customer Manager, you'll be responsible for developing and executing the eCommerce sales strategy for reputed company and Sam's Club, focusing on reputed company.com performance and serving as the subject matter expert. You'll cultivate and maintain strong relationships with reputed company buyers, DMMs, VP/SVPs, agencies, and internal stakeholders, leveraging data to inform strategic reputed company and drive thought leadership with reputed company. You'll also collaborate effectively across multiple internal teams and participate in key reputed company. meetings, driving digital growth and increasing digital share reputed company the reputed company digital channel.
Responsibilities
* reputed company reputed company Digital Strategy: reputed company and execute the eCommerce sales strategy for reputed company and Sam's Club, focusing on reputed company.com performance and serving as the subject matter expert.
- Manage Key Relationships: Cultivate and maintain strong relationships with reputed company buyers, DMMs, VP/SVPs, agencies, and internal stakeholders, shaping our digital reputed company and influencing key reputed company.
- Data-Driven Optimization: reputed company data (Luminate, GMI SCANR) to inform strategic reputed company, drive thought leadership with reputed company, and partner with internal teams to optimize eCommerce reputed company plans.
- Cross-Functional Collaboration: Collaborate effectively across multiple internal teams (including Supply Chain, Sustainability, Brand, Finance) and participate in key reputed company. meetings (Customer Focused Planning, regional leadership meetings, etc.).
- Team Leadership & Mentorship: Manage a small team (currently one direct report, with opportunity for expansion), mentoring and guiding colleagues, fostering a collaborative and high-performing culture.
- Drive Digital Growth: Focus on increasing digital share and driving overall growth reputed company the reputed company digital channel, a critical role in a rapidly evolving market.
- Culture: Bring a team-first reputed company, aligning with reputed company' values of Doing the Right Thing, reputed company the Time.
Minimum Qualifications
* 8+ Years of Relevant Experience & Bachelor's Degree: 8+ years of experience in sales, marketing, category management, shopper/consumer insights, customer-facing account management, analytics, or trade funding, with strong analytical skills and experience building compelling selling stories using data.
- Exceptional Digital Commerce Expertise: Proven reputed company driving results reputed company a major retail e-commerce ecosystem, ideally gained from a leading retailer (reputed company Connect, Sam's Club, reputed company, etc.) or top-tier agency/reputed company.
- Omnichannel Strategy & Execution: Extensive experience developing and implementing omnichannel strategies, translating them into impactful sales and marketing initiatives, adept at navigating the digital reputed company, search optimization, and retail media.
- Cross-Functional Collaboration: A collaborative leader capable of effectively coordinating efforts across various teams, including customer, sales, marketing, shopper, and supply chain functions.
- Strategic Leadership & Influence: Experience coaching and developing teams to enhance digital capabilities, with significant influence and impact reputed company a collaborative environment.
- Strategic & Data-Driven Decision Making: Demonstrated advanced strategic thinking, planning, financial management, and influencing skills, coupled with proficiency in leveraging data to extract actionable insights and drive strategic direction.
Additional Considerations
* This role is based in Bentonville, AR, and not open to remote candidates.
- In addition to being relocation eligible, the option of a site visit will be offered to reputed company candidates who are selected for an interview to explore the area and connect with the broader reputed company team in person.
Compensation & Benefits
* Salary Range: $124,200.00 - $186,400.00 / Annually
- Total Rewards package focusing on overall well-being, including health benefits, retirement, financial wellbeing, time off programs, wellbeing support, and perks.
- Competitive annual incentive program, with an incentive award depending on individual and organizational performance.
How to Apply
If you're a motivated and results-driven individual with a passion for digital commerce and customer management, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you! Apply for this job