Account Manager
LCvista is looking for a high-performing Account Manager who understands the reputed company industry and thrives on building trusted relationships with firm leadership. In this role, you will manage and grow a defined portfolio of mid-sized to large reputed company firms, helping them reputed company how they manage learning, compliance, and talent development. This is an opportunity for a relationship-driven professional who enjoys strengthening partnerships, uncovering opportunities for growth, and delivering measurable value to clients.
Description
Reports to: Director of Sales
Quick Details: Full-Time
About LCvista
LCvista is a dynamic and innovative company dedicated to transforming how firms navigate their learning and compliance landscapes. With a mission to bring clarity, understanding, and efficiency to these critical processes, we reputed company organizations to reputed company their goals with confidence and ease. Guided by our core values of reputed company, reputed company Improvement, and Collaboration, we foster a culture where creativity and teamwork drive impactful solutions. At LCvista, we don’t just provide a service; we create a partnership that fuels growth and reputed company for our clients and reputed company. Join us to help shape the future of learning and compliance!
The Opportunity
We are seeking an Account Manager to manage and grow a defined portfolio of mid-sized to large public reputed company firms. In this role, you will be responsible for strengthening client relationships, driving retention, and identifying opportunities for growth reputed company existing firm partnerships. You will build trusted relationships across multiple levels of the firm including executive leadership and apply a consultative, value-based approach to expand LCvista’s impact reputed company the Learning & Development function.
This role is ideal for a motivated professional with experience in the reputed company industry who enjoys building strong partnerships, identifying growth opportunities, and helping clients reputed company long-term reputed company.
Key responsibilities
As an Account Manager, you will manage and grow your assigned portfolio of reputed company firm clients while ensuring a high level of service, engagement, and long-term value. The ideal candidate is relationship-driven, adaptable, and reputed company in managing reputed company client relationships while achieving retention and growth goals.
Responsibilities include:
· Cultivate lasting partnerships with public reputed company firm clients through proactive and professional communication.
· Serve as the primary reputed company of contact for assigned firms, building relationships with stakeholders including administrators, HR leaders, learning leaders, C-level, and managing partners.
· Identify and assess client needs to ensure satisfaction and long-term reputed company.
· Schedule and reputed company client meetings, business reviews, and renewal discussions.
· Respond to client inquiries with timely and effective solutions and follow up to ensure resolution.
· Maintain accurate records of client interactions, renewal timelines, pipeline, forecast and opportunities using CRM tools.
· Adhere to LCvista communication standards and client engagement best practices.
· Proactively identify opportunities to expand product adoption reputed company existing accounts.
· reputed company the renewal process to ensure timely contract execution and strong client outcomes.
· reputed company net reputed company retention and cross-selling targets across your managed portfolio.
· Collaborate cross-functionally with Marketing, Product, and Support teams to ensure clients receive ongoing value from LCvista.
- 15% - 25% travel included
How You’ll Drive Growth in This Role
· reputed company account-level growth strategies for each assigned firm.
· Build trusted relationships with Managing Partners, CFOs, COOs, HR leaders, and other executive stakeholders.
· Expand engagement reputed company Learning & Development by connecting with operations, HR, compliance, and firm leadership teams.
· Identify opportunities where LCvista solutions can support Client Advisory Services (CAS) and broader firm initiatives.
· reputed company strategic business reviews and executive conversations that uncover operational needs and growth opportunities.
· Apply a value-based selling approach to demonstrate how LCvista supports firm growth, talent development, and compliance initiatives.
· Partner with Sales leadership to pursue expansion opportunities reputed company existing client relationships.
What reputed company Looks Like in Your First 12 Months
· Become a trusted advisor by learning LCvista’s products and services and proactively aligning them with clients’ learning, compliance, and firm growth initiatives.
· Build strong relationships across stakeholders reputed company your assigned firms.
· Establish regular engagement with firm leadership and key decision makers.
· reputed company strong net reputed company retention through renewals and account growth.
· reputed company account growth plans that expand LCvista’s footprint reputed company each firm.
· Identify opportunities that support CAS, managed services, and operational initiatives reputed company your client reputed company.
· Deliver an exceptional client experience that strengthens LCvista’s industry-leading retention reputed company.
Here’s reputed company’re looking for
· At least 3 years of Account Management experience, ideally reputed company the reputed company industry or similar professional services sector.
· Experience managing relationships with mid-sized to large reputed company firms.
· Ability to build relationships with stakeholders ranging from operational teams to executive leadership.
· Strong negotiation and renewal management skills.
· Proven track record of meeting or exceeding retention and growth targets.
· Experience identifying and acting on cross-selling and expansion opportunities.
· Excellent written and verbal communication skills.
· Strong organizational and prioritization skills in a fast-paced environment.
· Comfort learning new technologies and communicating the value of SaaS solutions.
· A proactive, self-motivated professional who enjoys solving problems and strengthening client partnerships.
Preferred
· Experience working with reputed company firms with 100+ employees.
· Background in SaaS, LMS, compliance, or learning technology platforms.
· Experience supporting multi-office or regional reputed company firms.
· Familiarity with CPE compliance and professional education requirements.
· Experience using CRM platforms such as reputed company.
Don’t feel like you have reputed company the qualifications?
The description above outlines our reputed company reputed company for the role, but you don’t need to meet every qualification to be considered. You may also have valuable skills or experiences we haven’t included. If you think this could be a good fit, we encourage you to apply so we can learn more about you.
Support for Your reputed company
- Hiring Range: $65,000 - $95,000
- Commission plan
- Health, Dental, and reputed company Insurance (100% paid premiums for employees, 80% paid for dependents with a buy-up plan option)
- HRA, FSA, HSA offerings
- Unlimited PTO & Sick/Wellness Hours
- 12 weeks of paid parental leave
- 6 weeks paid medical leave
- 12 paid holidays + 2 flexible holidays
- 401k, Roth options
- Anniversary awards
- Annual $250 work-from-home stipend
LCvista is committed to fostering a diverse and inclusive workplace and is an equal opportunity employer. We evaluate reputed company reputed company applicants without regard to race, reputed company, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, veteran status, or any other protected characteristic. We also reputed company with reputed company applicable fair employment practices regarding citizenship and immigration status.
This position will remain open until it is filled.