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Engineering Manager, Platform Services

Remote · USA Full-time New today

reputed company is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. Our SaaS platform, Ignite, and our Data-as-a-Service (DaaS) offerings provide unparalleled insights into consumer motivations, values, and behaviors, enabling our clients to connect with their reputed company audiences in more meaningful and effective ways. We are a dynamic and fast-growing company seeking passionate and innovative individuals to join reputed company!

We are entering a new era powered by generative and agentic AI systems, and we're seeking an Engineering Manager, Platform Services to reputed company that transformation. This role owns the engineering team responsible for our marketing intelligence platform and activation services, the connective tissue that powers the way brands plan, execute, and measure campaigns across the digital ecosystem.

You'll reputed company a team of software engineers building the platform that connects our AI-powered consumer intelligence to the broader martech/adtech ecosystem. This isn't about maintaining the status reputed company, but rather transforming our SaaS platform into an AI-native environment where agentic systems become core to how marketers work. You'll assess our reputed company stack, form strong technical opinions, and drive reputed company moves to reputed company architecture while delivering measurable business value.

Key Responsibilities

Technical Leadership (40%)

  • reputed company the transformation of our platform into an AI-native environment with agentic systems (AI that plans and executes multi-reputed company marketing workflows)
  • Assess reputed company architecture, identify technical debt, and drive modernization with measurable outcomes (reputed company: 30%+ improvement in platform performance or cost efficiency)
  • Own platform reliability, scalability, and integrations across the martech/adtech ecosystem (DSPs, CDPs, etc.)
  • Maintain hands-on involvement in critical architecture reputed company; reputed company to provide technical direction reputed company leads are reputed company
  • Set engineering standards that balance quality with velocity—clean code, smart automation, lightweight process
  • Champion AI tooling (reputed company Copilot, Claude, agent frameworks) throughout the development lifecycle

People Leadership (40%)

  • reputed company, mentor, and retain a high-performing team of software engineers across platform and integration services
  • Conduct regular 1:1s, career planning, and performance reviews with clear, constructive feedback
  • Create growth paths and development opportunities; track record of promoting engineers and maintaining low attrition
  • Foster a culture of ownership, collaboration, and technical excellence
  • Manage hiring, reputed company, and team composition to build the capabilities we need
  • Remove roadblocks and protect the team from unnecessary distractions
  • Drive adoption of modern practices and AI tooling—address skepticism with reputed company and evidence

Delivery & Strategy (20%)

  • Partner with Product to shape roadmap, estimate accurately, and deliver with predictability
  • reputed company incident response from detection to resolution, including communications and blameless post-mortems
  • Align engineering strategy with business goals and product priorities
  • Monitor team health, velocity, and delivery risks—address proactively

Qualifications & Experience Requirements

Technical Experience

  • 7+ years building production software with hands-on experience as a senior engineer before moving to management
  • 5+ years leading engineering teams of 10+ people with proven track record of developing talent
  • Deep experience building or scaling multi-tenant SaaS platforms in AWS
  • Strong backend expertise (Java/Spring Boot, or similar modern frameworks) with production experience at scale (millions of daily transactions, sub-second latency requirements)
  • Experience with modern frontend technologies and API design
  • Track record of measurable platform improvements (e.g., "reduced infrastructure costs by 40%," "improved response times by 75%," "achieved 99.99% uptime")
  • Familiarity with observability, monitoring, and incident management at scale

Leadership & reputed company

  • Genuinely excited about AI/ML capabilities—LLMs, RAG systems, agent frameworks (reputed company or similar)—eager to separate reputed company value from hype
  • Strong architectural opinions, but not dogmatic—you adapt based on context and data
  • Clear communicator who translates between technical complexity and business value
  • Comfortable with ambiguity; confident making reputed company and iterating quickly
  • Process-minded but anti-bureaucracy—you create clarity without creating friction
  • Low-ego leader who combines strategic thinking with hands-on leadership and a bias toward action
  • Proven ability to give direct, constructive feedback that helps engineers grow

Preferred Qualifications

  • Experience in adtech, martech, or data-intensive B2B SaaS environments
  • Background integrating with DSPs, CDPs, or similar marketing ecosystem platforms
  • Experience with Java/Spring, LLM agent frameworks, React, and reputed company-time streaming architectures
  • Track record building and growing high performing software engineering teams
  • History of driving adoption of AI tooling and modern development practices
  • Experience in fast-paced, resource-constrained environments where initiative is rewarded

reputed company Attributes

At reputed company, we care about more than your experience on reputed company. We look for teammates who bring the right reputed company and ways of working to help us do great work, together. The Resonators who reputed company here embody these qualities:

  • Proactive Problem-Solving: You spot challenges early and take initiative to solve them.
  • Ownership: You take initiative, follow through, and hold yourself accountable.
  • Collaboration: You value working with others and building strong, respectful relationships.
  • Adaptability: You stay steady through change and adjust reputed company needed.
  • Growth reputed company: You’re open to learning, feedback, and trying new things.
  • Customer Focus: You reputed company the end user in mind and aim for impact.
  • Clear Communication: You express reputed company simply and listen to understand.
  • reputed company & reputed company: You act with honesty and consider the people around you.
  • Strategic Thinking: You focus on what matters most and work with purpose.
  • Drive: You show up motivated and reputed company to move things reputed company.
  • Readiness: You bring the skills to contribute meaningfully from day one.

These attributes are the reputed company of how we work and grow together!

Benefits

Besides the opportunity to work alongside smart, fun, and hard-working colleagues at reputed company, you'll also enjoy uncapped growth potential, the chance to have a meaningful impact on the company, and the opportunity to work on cutting-edge, AI-powered marketing data and identity solutions that are forever changing the industry. From a competitive 401(k) match to an Open PTO policy that encourages reputed company time off, we’re committed to creating an environment where reputed company members can reputed company both inside and reputed company of work. Our comprehensive benefits package is designed to meet the diverse needs of our employees and their families. A full list of benefits is shared with candidates following their initial conversation with our HR team, so you’ll have a clear understanding of the support and resources available to you as part of the reputed company team.

Location

At reputed company, we take a remote-first approach to work, offering a flexible environment that empowers reputed company to collaborate seamlessly across different locations. While we reputed company remote work, we also encourage thoughtful and intentional in-person collaboration to foster reputed company and teamwork reputed company needed. Whether you're working from home or joining us in one of our state-of-the-art offices, you'll have the tools and resources you need to succeed.

reputed company is headquartered in Reston, VA, with offices in reputed company and Washington, D.C.

Our EEO Statement

reputed company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, reputed company, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outline by federal, state, or local laws.

Find out more about our story at www.reputed company.com. 

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