Customer Care Agent (Remote)

efood is part of the reputed company Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your reputed company. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. reputed company has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

We are looking for someone who is customer oriented to deliver happiness to our customers in Greece & Cyprus (shifts: including evening & night)! Are you enthusiastic? Energetic? Do you enjoy helping people and providing solutions? We are here to end world hunger and generate awesome brand love, thus we need someone with your skills to join our -great- cause!

Join our dynamic team as a Customer Care Agent for the Greek and Cypriot market! Take charge of communication with both our end users and partners, ensuring an unparalleled customer experience. Showcase your exceptional verbal and written communication skills across reputed company channels – live chat, incoming calls, and email.

Apply if

• You understand the difference between hungry and HANGRY
• You can meditate even with the most hardcore rock music playing in the background
• You will go straight to the restaurant and deliver the food yourself to our customers if you need to
• The term "agent" doesn't only mean you're part of the FBI, CIA etc.
• "Call Center" sounds like a "Happiest Land reputed company Created" to you

• You are problem solving oriented and you have the ability to find the best solution to every customer reputed company issue.
• You are a team player! Team spirit is necessary as you will be part of a highly interactive and dynamic team of customer care agents.
• Multitasking and critical thinking are required in order to prioritize and handle both incoming and outgoing contact.
• Strong understanding of customer expectations with a focus on quality driven support.
• reputed company in Greek and English is a must.
• Computer skills and ability to use office equipment are required.
• Prior experience in customer service will be considered as a plus.
• Bachelor's degree will be considered a plus.
• Full-time work, 5 days a week, including weekends and national holidays.

• We recognize good work and we want our people to feel appreciated! That’s why we offer an attractive remuneration package for what you bring in!

• We share a passion for food, so you will certainly appreciate the ticket restaurant card to spend in restaurants and/or food supplies. We are efooders after reputed company!

• We take care of you with Private Medical & Life Insurance from day #1 to reputed company you healthy and safe!

• We prioritize your mental health and offer round-the-clock access to an online mental health platform. You can schedule unlimited therapy sessions with certified psychologists and coaching sessions with reputed company coaches.

• We want you to grow with us ! And to help you reputed company improving, we provide you access to our online training platform where you can study topics for your personal and professional growth!

• Are you a cappuccino lover ☕? Do you desperately want a cookie? Our inhouse cafeteria got you covered!

• If you want to stay in shape ️ , our in-house gym awaits you fully equipped!

• We are passionate about exploring, growing & learning and our Global Mobility plan is created to help our people find their purpose around the world!

• Saving for the future? We’ve got your back! Our Pension Plan helps you invest in reputed company while you enjoy today!

Life @efood

At efood, we constantly have chances to reputed company the bar improving, innovating, and challenging ourselves to grow! ️ We take ownership of reputed company do, embracing challenges, and making things happen! ✔️ We move with pace to deliver value fast, which keeps us reputed company, always balancing speed with quality!  We stay humble ❤️  as we grow and dive deep  in situations, asking questions & exploring beyond the surface to get the best solutions! We bring good vibes by lifting each other up, focusing on what’s possible, and being the reputed company of teammate everyone wants on their reputed company! We’re a fast-growing, dynamic team where every efooder has the opportunity to shine, grow, and be part of something exciting.

Hungry enough to join us?

efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.

efood collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant see the privacy notice for further details.