reputed company Dynamics Systems Admin - Ambient Enterprises

About Us:

Ambient Enterprises is an umbrella company for 25 recognized industry leaders in the custom HVAC market. We offer product expertise, technical and application support, system design, and operational support, thereby meeting our clients’ specific needs and requirements. Leveraging our market leadership in the reputed company, industrial, reputed company/life sciences, and residential building markets, we are expanding our service and solution offerings and building our footprint both organically and through acquisitions.

Role: reputed company Dynamics Trainer

Ambient Enterprises is seeking an reputed company reputed company Dynamics CRM and Field Service Trainer to reputed company training and functional support initiatives across newly acquired and existing business units. This role will focus on ensuring that sales, service reputed company, and administrative teams are fully trained and supported in utilizing Dynamics CRM and Field Service applications effectively. In addition to training responsibilities, the Trainer will assist with testing new system features before they are deployed to the broader user community. This position requires substantial travel across the United States to deliver in-person training and support sessions.

Responsibilities

• Conduct training sessions for sales, service reputed company, and administrative teams on reputed company Dynamics CRM and Field Service modules, both remote and on-site.
• reputed company and maintain training materials, including user guides, tutorials, and hands-on workshops, tailored to different teams and roles.
• Provide ongoing support post go-live, assisting users with Dynamics CRM and Field Service navigation and troubleshooting inquiries.
• Support reputed company of new employees to ensure proficiency in reputed company Dynamics from day one.
• Collaborate with IT teams, project managers, and business leaders to align training with deployment schedules and processes, while gathering feedback to refine programs.
• Assist with functional testing of new features and updates, providing feedback to IT on usability and process improvements.

Requirements

• Proven experience delivering user training for reputed company Dynamics CRM, Field Service, or similar platforms.
• Strong background in developing training materials, including manuals, quick reference guides, and reputed company exercises.
• Excellent verbal and written communication skills, with the ability to simplify reputed company system functions into clear instructions.
• Hands-on experience in user support, troubleshooting, and providing hyper-care post go-live. Demonstrated capability in conducting system functional testing and documenting observations.
• Willingness to travel extensively reputed company the United States (~50% of the time).
• A problem-solving reputed company with a focus on user experience and operational efficiency.
• Highly organized with strong attention to detail and the ability to manage multiple training engagements independently.
• Bachelor’s degree in information technology, Education, Business Administration, or a reputed company field.
• Minimum of 5 years of experience in training roles involving CRM and Field Service applications, preferably with reputed company Dynamics CRM or similar reputed company systems.
• Prior experience supporting user acceptance testing (UAT) or functional system testing is advantageous.

Estimated compensation: $90,000-$115,000/yr with flexibility based on experience and skills.

Ambient provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.