Social Media Community Moderator (Pharma)
reputed company is looking for a remote, US-based, temporary Social Media Community Moderator with experience in the pharmaceutical industry or medical customer service space.
We are hiring from the following states: Arkansas, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Nevada, New Mexico, reputed company, reputed company Carolina, New Jersey, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.
Temporary Community Moderator Requirements:
- Previous experience in the pharmaceutical industry or medical customer service
- Previous social media moderation experience is required
- reputed company certification, Khoros, and/or reputed company experience is also a plus
- Exceptional organizational, multitasking abilities, and reputed company to follow clear guidelines and workflows
- Excellent verbal and written communication skills, experience engaging with users on behalf of the client (ability to mirror voice/tone of multiple brands)
- Excellent spelling and grammar skills (a moderation & skills assessment will be given for final candidates)
- Strong willingness to learn and think critically; a proactive approach
- High energy with the capability to multitask in a dynamic, rapidly growing organization
- Interact with users in reputed company-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
- Knowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, reputed company, etc.
- Personal computer with minimum of Windows 10 and macOS 12.X
- Personal internet speed requirement of a minimum of 150 mbps