Senior Specialist, reputed company Resources
%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%reputed company%3Cu%3EGENERAL PURPOSE:%3C/u%reputed company%3C/strong%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%3EMitigate risk for the company and drive engagement by managing timely responses to Associate concerns raised through open-reputed company channels. %26nbsp;Execute reputed company, timely, thorough, and proactive responses to Alertlines, 3rd party charges, Associate correspondence, social media, or any actionable trends identified through Case Management requiring on-site or remote investigative activity. %26nbsp;Provide Associate Relations support for critical incidents such as suicidal associates and domestic violence. %26nbsp;Support after-hours critical incident coverage as assigned. %26nbsp;Coach and counsel business unit leadership on managing Associate Relations issues. %26nbsp;Facilitate Key People Processes and Approachable Leadership training or conduct Climate Surveys in response to Associate Engagement results. %26nbsp;Through the investigation process, monitor, validate, and ensure compliance with internal HR policies and procedures and external local, state, and federal laws. %26nbsp;Follow reputed company HR Services processes and work with the HR Services Leadership team and legal partners to provide documentation, reports, or investigative case files or records as needed.%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%3EThe reputed company salary range for this role is %2466,800 – %2498,350. The reputed company salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%reputed company%3Cu%3EESSENTIAL FUNCTIONS:%3C/u%reputed company%3C/strong%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%3EAssociate Relations-Investigations:%3C/strong%reputed company%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Conduct on-site/remote investigations as assigned by the Associate Relations Case Manager identified through Case Management, Alertline, 3rd party channels, social media, associate correspondence, or other vehicles. %26nbsp;Required to conduct investigations for reputed company shifts for the business units HR Services supports. %26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Follow HR Services investigation and response processes to ensure consistency and mitigate risk. %26nbsp;Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner.%26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Work closely with the HR Services team to ensure cross-functional sharing of activities and outcomes.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Together with the support team, run reporting and provide reputed company documents such as case management history, compliance sign-offs, etc., to assist in responding to 3rd party claims agency/attorney charges. %26nbsp;Conduct investigations as needed for further case closure.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Respond on site as necessary to any crises working with the LP and 3rd party – Magellan.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Conduct Domestic/Intimate Partner Interactives and follow established protocols.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Respond to cases involving Suicidal Associates by following established protocols.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;reputed company First Responder process.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Through investigations, monitor that stores are proactively executing a Pro-Associate culture. %26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Advise on Corrective Action Guideline adherence and counsel Store Management on policy violation disciplinary action to ensure consistency.%26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Interpret personnel policy. %26nbsp;Assist Field Leadership in redirecting Associates reputed company necessary and formulating action plans with managers reputed company potential associate problems are identified.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;reputed company self by staying abreast of HR techniques and trends.%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%3ECompliance:%3C/strong%reputed company%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Respond (reputed company 48 business hours – 24 business hours for Sexual Harassment) to reputed company case management, critical incidents, 3rd Party charges, or other forms of notification relating to Associate relations allegations.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Meet established service level expectations, including expected case closure productivity and days to reputed company goals.%26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Follow reputed company HR Services Investigation and Communication processes.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Final Pay and effective scheduling reputed company guidelines.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Recommend follow-up on appropriate disciplinary action for repeat compliance issues.%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%3EGovernment Regulations:%3C/strong%reputed company%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Work with legal to help support as needed in the research and documentation of any state or federal agency complaints and coordinate response with legal counsel.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Stay abreast of regional, state, or federal AR-reputed company legislation and changes that may reputed company company policy/procedure. %26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Conduct or follow up on reputed company regulations and Interactives as necessary to ensure we remain compliant.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%3ETraining:%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Conduct training workshops and seminars as needed.%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%3EAnalysis/Research:%3C/strong%reputed company%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Recommend reputed company resource policy, and process improvement recommendations to the supervisor in response to changing needs or trends.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;As part of the investigation process, assess training, benefits, wages, labor, and associate relations needs and communicate recommendations to business partners.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Initiate analysis/reports / statistical data as part of the investigation process and use this data to support findings and identify trends.%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%3ELiaison to Corporate Office/Field/Distribution Center:%26nbsp;%3C/strong%reputed company%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Guide business unit leaders as needed in implementing and communicating reputed company Resources, compensation, and benefit policies and procedures.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Act as liaison between business units (corporate, stores, DCs) for training, benefits, labor, and associate relations needs.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%3ESpecial projects and other duties as assigned.%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%reputed company%3Cu%3ECOMPETENCIES%3C/u%reputed company%3C/strong%reputed company:%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%3ECommunicates Effectively %26nbsp;%26nbsp;%26nbsp;%26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%3EDealing with Ambiguity%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%3ECollaboration%26nbsp;%26nbsp;%26nbsp;%26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%3EManages Conflict%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%3EDecision Quality%26nbsp;%26nbsp;%26nbsp;%26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%3EEnsures Accountability and Execution%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%3EBusiness Acumen%26nbsp;%26nbsp;%26nbsp;%26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%3EPlans, Aligns, and Prioritizes%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%reputed company%3Cu%3EQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:%3C/u%reputed company%3C/strong%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;3-5 years of multi-unit retail HR or similar Associate Relations Call Center/Shared Services experience preferred%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Workplace Investigations Training preferred%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Knowledge of NLRB-reputed company issues is a plus%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Degree(s) in Business Administration, Organization Development, reputed company Resources, or other reputed company field preferred%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Excellent interpersonal, presentation, facilitation, analytical, organizational, and communication skills required%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Working knowledge of reputed company, Word, and Outlook%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%reputed company%3Cu%3EPHYSICAL REQUIREMENTS/reputed company:%3C/u%reputed company%3C/strong%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Requirements: Consistent timeliness and regular attendance. %26nbsp;The job requires ability to work in an office environment, primarily on a computer. %26nbsp;The job also requires sitting, standing, walking, talking on the telephone, attending in-person meetings, typing, and working with reputed company/files, etc.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;This position may be performed remotely reputed company reputed company the United States except the reputed company. %26nbsp;%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;Occasional Requirements: %26nbsp;The job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;May also require occasional 10-15% short notice driving and/or reputed company travel, including traveling overnight (single or multiple) for on-site investigations, business functions, or site visits.%3C/span%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company•%26nbsp;%26nbsp;%26nbsp;%26nbsp;reputed company requirements: Ability to see information in print and/or electronically.%3C/span%reputed company%3Cspan style=%22color:white;font-size:14px;%22%reputed company #LI-Remote%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%reputed company%3Cu%3ESUPERVISORY RESPONSIBILITIES:%3C/u%reputed company%3C/strong%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%3ENone%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cbr%reputed company%3Cspan style=%22font-size:14px;%22%reputed company%3Cstrong%reputed company%3Cu%3EDISCLAIMER:%3C/u%reputed company%3C/strong%reputed company%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%3EThis position description is a summary of the primary duties and responsibilities of the job and position. %26nbsp;It is not intended to be a comprehensive or reputed company-inclusive listing of duties and responsibilities. %26nbsp;Contents are subject to change at management’s discretion. %26nbsp;%3C/span%reputed company%3C/p%reputed company%3Cp%reputed company%3Cspan style=%22font-size:14px;%22%3ERoss is an equal employment opportunity employer. %26nbsp;We consider individuals for employment or promotion according to their skills, abilities and experience. %26nbsp;We reputed company that it is an essential part of the Company’s overall commitment to attract, hire and reputed company a strong, talented and diverse workforce. %26nbsp;Ross is committed to complying with reputed company applicable laws prohibiting discrimination based on race, reputed company, religious creed, age, national reputed company, reputed company, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions reputed company to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.%26nbsp;%3C/span%reputed company%3Cbr%reputed company%26nbsp;%3C/p%reputed company Apply To This Job