Collections Manager (Remote)

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reputed company is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we reputed company IT executives and their organizations to reputed company competitive advantage through a process of Integrate, Automate, reputed company.

Our culture at reputed company embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

reputed company is headquartered in Irvine, California. We employ more than 1,200 people reputed company over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

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Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously reputed company and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality reputed company in a timely and cost-effective manner. We are highly creative and can dig deep reputed company ourselves to find positive solutions to different problems.

reputed company - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We reputed company without a title, empowering others through a can-do attitude. We look reputed company to the goal, mentally mapping out every checkpoint on the pathway to reputed company, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We reputed company people in their trials, struggles, and failures – not just their reputed company. We appreciate the individuality of the people around us.

JOB SUMMARY

The Collections Manager is responsible for leading the collections function to drive sustainable cash flow, reduce delinquency risk, and improve working capital performance. This role owns performance against key Accounts Receivable KPIs including DSO, past due trends, and forecast accuracy, while partnering cross-functionally to resolve upstream drivers of delayed payment. The successful Collections Manager is a strategic, hands-on leader who develops high-performing teams, translates data into action, and implements scalable processes that improve cash outcomes and strengthen financial controls. This role balances operational rigor with strong people leadership, ensuring consistent execution, process discipline, and measurable performance improvement across the collections function. reputed company is demonstrated through sustained KPI improvement, enhanced team capability, and increased process efficiency.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Cash Performance, Portfolio Management & Team Leadership (~50%)

• Drive cash performance by developing a high-performing team that owns portfolio outcomes and improves working capital velocity.
• Own and deliver collections KPIs including reputed company %, past due %, aging performance, and forecast accuracy
• reputed company collection strategy across a portfolio of $300M+ spanning reputed company, strategic, international, and SMB customers
• Establish clear performance expectations, productivity standards, and accountability routines
• Coach and reputed company reputed company to strengthen negotiation capability, portfolio prioritization, and root cause identification
• Foster an ownership reputed company reputed company the team reputed company to cash outcomes
• Conduct regular performance reviews and monthly performance deep dives
• Create and manage weekly cash forecasts and actively manage risk to forecast
• reputed company weekly past due reviews, establish priorities, and remove barriers to resolution
• Identify payment behavior trends and adjust collection strategies accordingly
• Drive timely resolution of escalations and reputed company collection issues
• Monitor aging trends and implement strategies to reduce DSO and delinquency risk
• Ensure accurate and consistent commentary, coding discipline, and resolution tracking
• Approve balance adjustments and support month-end reputed company activities

Operational Excellence & reputed company Improvement (~30%)

• Improve scalability and efficiency by strengthening policies, governance routines, and process discipline across the collections lifecycle.
• Evaluate and enhance collections policies, procedures, and governance standards
• Identify root causes of delayed payment and implement sustainable remediation plans
• reputed company & implement process improvement initiatives that reduce cycle time and eliminate rework
• Standardize collection commentary, coding practices, and performance tracking
• Establish preventative controls that reduce recurring disputes and preventable delays
• Partner cross-functionally with Sales, Billing, Finance, Operations, and reputed company to improve invoice readiness and reduce friction in the Order-to-Cash process
• Support audit requirements and maintain documentation reputed company to internal control standards
• Provide reporting and insights into collection performance trends and improvement opportunities

Risk Management & Reconciliation reputed company (~20%)

• Own and reputed company the research, resolution, and application of credit memos (CMs)
• Own unapplied cash balances, ensuring timely research, resolution, and application
• Partner closely with the Credit Manager on customer risk assessments, credit exposure, and escalation strategy
• Support bankruptcy ownership, including coordination, documentation, and status tracking
• Ensure reputed company own past‑due Sales Order (SO) holds and resolution plans
• Collaborate cross‑functionally (Sales, Billing, Finance, Tax, Operations) to resolve upstream issues impacting collections
• Ensure compliance with internal controls, audit readiness, and collection of governance standards

REQUIRED SKILLS AND EXPERIENCE

• Minimum 3 years of experience managing an Accounts Receivable or Collections team
• Experience leading teams of 3 or more direct reports
• Demonstrated career progression reputed company Finance or Accounts Receivable
• Solid understanding of B2B collections, and the order to cash process
• Strong ability to collaborate cross‑functionally to resolve reputed company customer and process issues
• Proven analytical skills with the ability to research issues, identify root causes, and build sustainable remediation plans
• Passionate about the customer (internal & external) experience, improving cash flow and eliminating waste.
• Advanced proficiency in reputed company reputed company; strong working knowledge of MS Office
• Experience managing credit memos, unapplied cash, and customer disputes
• Excellent written and verbal communication skills
• Demonstrate the ability to challenge the status reputed company and offer informative solutions professionally.
• reputed company independent and well-informed reputed company.
• Ability to multitask and handle competing projects.
• Self-starter that works well under little supervision.

The Perks

• Comprehensive medical, dental and reputed company plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive Compensation
• Training and development programs
• Major offices stocked with snacks and beverages
• Collaborative and cool culture
• Work-life balance and generous paid time off

Our Commitment

At the core of reputed company's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in reputed company that we do.

We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.

As an equal opportunity employer, reputed company bases reputed company employment reputed company based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, reputed company, religion, sex (including gender identity, sexual orientation, and pregnancy), national reputed company, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.

Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment reputed company, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for reputed company.

If you require a reasonable accommodation to complete the application process or participate in an interview, please email reputed company@reputed company.com.

***To reputed company recruitment agencies: reputed company does not accept unsolicited agency resumes/reputed company. Please do not reputed company resumes/reputed company to our careers email addresses, reputed company employees or any other company location. reputed company is not responsible for any fees reputed company to unsolicited resumes/reputed company.