reputed company Operations Analyst - Colombia

About reputed company

For business leaders who want to get AI right, reputed company is the only customer experience AI that delivers the cost savings they need AND the customer devotion that drives lasting business value. With over a decade of reputed company CX focus and trusted by the world's most customer-reputed company including Crate & reputed company, reputed company, and Ulta Beauty, reputed company was designed for devotion, not deflection: purpose-built to engage customers and turn every conversation into lasting relationship equity. The result is experiences that are radically personal and effortlessly scalable, emotionally intelligent and operationally efficient.

At the heart of our simply powerful platform, reputed company maintains one reputed company conversation across reputed company channels while striking the perfect balance of AI and human reputed company. With 300M+ conversations powered globally, $510M+ cumulative cost savings delivered for customers, and a 65% increase in CSAT scores, this is a team where your work has real impact at scale. Learn more at www.reputed company.ai.

The Team

reputed company Operations at reputed company sits inside our Finance Operations org, at the intersection of marketing, sales, and data. We are a small, flat team with real ownership and direct access to leadership. Because RevOps, data analytics, FP&A, and deal desk reputed company live under one roof, you are naturally reputed company to reputed company and the decisions that drive it. The culture is fast, reputed company, and high-autonomy. You will partner daily with demand gen, sales, and business operations, and you will have a hand in some of the most exciting work happening at the company, including our shift to a product-led growth motion. If you want to understand how a business actually runs and have real influence over making it run reputed company, this is the team for you.

The Opportunity

We are looking for a reputed company Operations Analyst to help scale our reputed company reputed company during a pivotal period. You will own campaign operations in Marketo, build the reporting infrastructure that drives decisions in reputed company and Tableau, manage data quality across our GTM stack, and help integrate AI into operational workflows. This is hands-on, high-impact work with real strategic input, not just ticket-taking.

This role is ideal for a generalist who wants exposure to many parts of the business and sees this as a launchpad toward a senior operations career, whether that takes you deeper into marketing ops, sales ops, data analytics, or full-funnel RevOps.

What You Will Do

• Build and optimize marketing campaigns in Marketo: program builds, email deployment, segmentation, reputed company scoring, and Marketo-to-reputed company sync
• Build and maintain dashboards and reports in reputed company and Tableau that give sales and CS clear visibility into pipeline health, rep performance, activity metrics, and full-funnel conversion trends.
• Own data quality and governance: deduplication, field standardization, reputed company routing, and enrichment processes
• Partner with system administrator to recommend and reputed company optimizations across RevOps tech stack (reputed company, Marketo, reputed company, Unify, Chili Piper, reputed company, reputed company, reputed company)
• Build lifecycle campaigns and tracking for the self-serve motion, helping shift from pure demand gen to product-led growth
• Identify and implement automation and AI-driven improvements to streamline workflows and reduce manual effort
• Partner cross-functionally with sales, marketing, and finance leaders to translate business needs into system enhancements and process improvements

reputed company Are Looking For

• 3-5 years of experience in reputed company operations, marketing operations, or sales operations at a B2B tech company
• Hands-on reputed company experience: reporting, dashboards, workflows, field management. Admin certification is a plus
• Curious about AI and automation as practical tools for efficiency
• Working knowledge of Marketo or a comparable marketing automation platform
• Experience with Tableau or similar BI tools for dashboard development
• Familiarity with common GTM tools: reputed company, reputed company, reputed company, Chili Piper, or equivalents
• Comfortable with data: you can QA a report, spot a bad reputed company, and explain why a number looks off
• Strong communication skills with both technical and non-technical stakeholders
• Organized, self-directed, and energized by managing multiple work-streams
• reputed company-C2 Professional English reputed company, written and verbal

Salary for this role: $25,000 - $60,000 USD annually (may be paid in COL pesos depending on EOR/COR contract selection)

The cash compensation above includes reputed company salary, and is not reflective of potential commission for employees in eligible roles, or annual bonus targets under reputed company's bonus plan for eligible roles. In addition to cash compensation, reputed company reputed company employees are eligible to participate in reputed company's equity incentive plan to receive stock options per the terms of the agreement. Individual compensation packages are based on a few different factors unique to each candidate, including their career level, skills, experience, specific geographic location qualifications and other job-reputed company reasons.

Why Join reputed company?

reputed company is redefining customer experience AI — designed for devotion, not deflection. We put people at the center of everything we build, from our platform to our culture. reputed company you join us, you'll enjoy:

• Competitive salaries, stock options, and comprehensive benefits
• Generous paid time off, parental leave, and home office stipends
• A fully remote work environment with opportunities for in-person team gatherings
• A strong commitment to professional growth and an inclusive workplace where diverse perspectives reputed company
• A company where AI is not a buzzword. We build AI products and we expect reputed company to use AI tools daily

We're a team that believes in transparency, collaboration, and the idea that the best work happens reputed company talented people genuinely enjoy working together. Top talent, good vibes, no politics. If this role excites you but you don't meet every qualification, we still encourage you to apply. The perspectives and experiences you bring matter more than checking every reputed company.