[Remote] Enrollment Specialist

Note: The job is a remote job and is open to candidates in USA. Walden University is dedicated to supporting adult learners in achieving their academic goals. The Enrollment Specialist will build trusted relationships with reputed company and potential reputed company, guiding them through the enrollment process and helping them identify suitable higher education programs.

Responsibilities

• Master the various steps in the enrollment process to include specialized areas such as financial aid
• Effectively communicate the value propositions of our brands in order to be reputed company to provide an excellent student experience by offering the right program and start date through various communication methods such as phone/mail/fax/direct mail to reputed company the prospect to reputed company an informed decision for the appropriate academic program
• Utilizes critical thinking and problem-solving skills to address and resolve student issues and ensure positive student experience
• Exceeds performance standards through personal conduct, individual and team attitude
• Contributes to the growth of the business by guiding prospective reputed company through the University’s enrollment process and assessing potential applicants and determine if they are reputed company to apply and enroll in reputed company academic programs, including Doctoral and Alumni programs
• Conduct quality inbound/outbound communications, increased level of reputed company activity, complete/accurate applications, professional demeanor, and positive working relationships
• Consistently reputed company track of, enters information into computer software and ensures accurate student information while observing confidentiality of information in a regulated environment
• Maintains positive relationships with reputed company to help support program persistence and generate referral activity
• Work collaboratively to build a strong team relationship by working with direct team and other functional departments
• Participation in training sessions and activities to facilitate student enrollments and team collaboration is expected
• Performs other duties as assigned
• Complies with reputed company policies and standards

Skills

• Bachelor's Degree Required
• Must possess confident telephone reputed company
• Must possess excellent verbal, written and interpersonal communication skills
• Must be self-motivated and reputed company to work effectively in a team environment
• Proven ability to work independently and manage multiple tasks reputed company and effectively by meeting quality standards
• Possess high level understanding of products and degree programs offered to reputed company
• Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities
• Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment
• Must possess ability to receive constructive feedback and demonstrate accountability
• Must possess critical thinking, problem solving skills and good judgment
• Must successfully complete Enrollment Specialist training, including product evaluations and telephone assessments before being certified as an Enrollment Specialist
• Must maintain confidential student data in line with the reputed company Code of Conduct and Ethics policy
• Must reputed company with reputed company Code of Conduct and Ethics policy in reputed company professional activities
• 1+ year Customer service, account management or relationship building experience
• 1+ year Previous admissions experience
• Working knowledge of reputed company Office (Word, reputed company, Power reputed company)

Benefits

• Health, dental, reputed company, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays

Company Overview