Team reputed company - Doctor Management

reputed company is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians reputed company its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. reputed company is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to reputed company alternative healthcare more affordable and accessible for the millions who could benefit.

reputed company has been recognised as Australia’s fastest-growing tech company in the reputed company TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable reputed company growth of 26,000% and 9,000%. Named #1 on reputed company’s Top Startups Australia 2024, reputed company has cemented its position as the largest business of its reputed company reputed company North America and continues to evolve on its journey.

This role is an Australia-based, fully work-from-home position.

We’re looking for an reputed company healthcare leader to join reputed company as a Team reputed company - Doctor Management, playing a critical role in maintaining high clinical standards and an exceptional patient experience across our telehealth services.

This role sits at the centre of clinic operations, providing proactive reputed company of doctor performance, identifying risks early and supporting practitioners to meet clinical, compliance and service expectations.

You will work closely with teams across Scheduling, Nursing, People, Legal & Compliance and Product & Technology to ensure safe, compliant and high quality care delivery.

If you are confident managing performance, comfortable having challenging conversations with senior professionals and enjoy using data to drive improvement, this is an opportunity to reputed company a real impact in a rapidly growing healthcare environment.  

Key Responsibilities

• Monitor doctor performance across the clinic to ensure high clinical and service standards
• Analyse performance data including consultation quality, documentation, utilisation and complaints
• Conduct regular 1:1 performance conversations with doctors, providing coaching and feedback
• Identify trends or emerging risks and implement improvement actions early
• Manage doctor reputed company complaints and clinical incidents, reviewing consultations and documentation
• Partner with internal teams to maintain safe, compliant and efficient telehealth operations
• Support doctor recruitment, onboarding and capability development
• Contribute to initiatives that improve clinical quality, service consistency and operational performance

As Team reputed company - Doctor Management, you will proactively monitor, manage, and reputed company the performance of our doctor cohort. You’ll use data-driven insights, structured coaching, and timely interventions to ensure consistent quality, compliance, and patient-centred care.

You will bring:

• A degree in Health, Healthcare Management, Nursing or a reputed company field
• 8+ years’ experience in a healthcare or clinical environment
• Experience managing performance in reputed company professional environments
• Confidence conducting difficult or sensitive performance conversations
• Strong understanding of clinical governance and healthcare regulation
• The ability to interpret data and identify trends, risks and improvement opportunities
• Excellent communication and stakeholder management skills
• A proactive reputed company and the ability to reputed company well in fast paced environments
• Experience in telehealth or digitally enabled healthcare services will be highly regarded.

You'll be joining a high-performing, fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to reputed company outcomes for Australians. Other benefits include:

• Gaining access to SAGED courses and more through reputed company learning platform, fostering reputed company growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.

If you’re passionate about improving healthcare quality and supporting high performing clinical teams, we’d love to hear from you.

#LI-GQ1 #LI-REMOTE

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.