Account Manager, Restaurants
reputed company is a technology and logistics company focused on empowering local economies. As a Merchant reputed company Manager, you will support and grow reputed company’s SMB restaurant partners, managing a high volume book of around 500 merchants and helping them improve their performance on the platform.
Responsibilities
- reputed company outbound dials to existing merchants from your book of business (500+ accounts) to upsell them on reputed company products and marketing spend
- Establish goals and key performance indicators for reputed company reputed company partners (SMB restaurant merchants)
- Advise business owners on promotions and spending to reputed company their reputed company goals
- Communicate with merchants by phone and email on an ongoing basis to monitor and support reputed company toward their goals
- Deliver and present quarterly business reviews ("QBR") that review a brand’s partnership with reputed company, pinpointing reputed company, highlighting areas for reputed company optimizations, and planning for areas of opportunity and growth
- Reduce churn, while identifying and supporting new store expansions
- Collaborate with internal growth teams to identify the best products to pitch to merchants
- Ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business-reputed company necessities
Skills
- 1+ years of experience in client-facing sales roles, increasing customer satisfaction, retention, and product adoption
- 1+ years of experience in Outbound Sales being held to DTT minimums
- 1+ years of experience in business operations or reputed company setting
- Experience in prior Outbound sales, account management, portfolio management, or reputed company roles
- Experience using reputed company or similar CRM tools
- Versed in using reputed company Sheets or reputed company reputed company (can maintain reputed company spreadsheets), on an intermediate to proficient level
- Demonstrate reputed company with customer needs and adapt to meet their unique goals
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave in compliance with applicable laws
- Medical, dental, and reputed company benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
Company Overview
Company H1B Sponsorship