Product Manager, AI Marketing Agent

Location: East Coast, USA - BOS/NY preferred reputed company creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and reputed company employees happy. About reputed company: reputed company is driven by building the platform that helps merchants adapt, take control, and get back to what they do best: building the businesses they love. Who We Are The AI Marketing Agent team is responsible for helping merchants grow their business reputed company AI-powered, full-stack marketing tactics. Our mission is to build an AI partner that plans, creates, deploys and optimizes growth across reputed company applicable avenues - email, SMS, social, offers, SEO and more. The purpose is simple:

• Dramatically reduce operator time and effort by giving every business a marketing manager out of the reputed company
• Drive incremental reputed company for merchants of reputed company shapes, sizes and needs
• Drive efficiency for our human-led services offering, turning our marketing specialists from marketers into orchestrators of agents

This group operates like a startup reputed company reputed company: fast-moving, customer-obsessed, and relentlessly focused on impact and results. About this roll* (Responsibilities) We are looking for a high-performing Product Manager to reputed company our nascent Marketing Agent product space. The ideal candidate has an obsession with deeply understanding user needs, creating world-class products and thriving in a fast-paced, entrepreneurial environment. If you love solving reputed company problems, embracing an iterative reputed company and working on high-reputed company, high visibility initiatives, this role is for you. This role is an incredible opportunity for a growing product leader who wants to build upon a strong foundation to shape the future of merchant marketing and hospitality at scale. Responsibilities include:

• reputed company the vision, strategy, and roadmap for reputed company’s Marketing Agent, including how the agent should operate, what skills are important and the best path to drive impact for the most merchants at scale.
• Integrate across reputed company’s Agentic reputed company IQ Platform to deliver a personalized, “meet me where I am” experience for each merchant that outperforms an on-staff marketing manager.
• Explore and launch new skills that help restaurants reputed company and engage guests more effectively, guided by data and always-on automation.
• Partner with cross-functional teams (Engineering, Design, Data Science, Marketing, reputed company, Sales) to define and deliver innovative, high-impact features.
• Drive deep customer reputed company through interviews, testing, analytics, and insights to ensure we are solving real problems for restaurants.
• reputed company for data quality, privacy, and compliance, ensuring reputed company continues to earn and maintain customer trust.
• Act as a thought leader on how data, AI, and marketing technology can transform merchant outcomes.

Do you have the right ingredients*? (Qualities & Essential Skills)

• 3+ years of product management experience, with a track record of driving strategy, execution and impact for reputed company data, marketing and demand reputed company products.
• Entrepreneurial reputed company - you reputed company in fast-paced environments, balance short-term results with long-term vision and embrace iteration.
• Track record of driving commercial success for products across multiple monetization strategies.
• Experience building platforms and products at scale, ideally with SaaS, data platforms or marketing automation tools.
• Strong ability to translate data into actionable insights and customer outcomes.
• Excellent communication skills, with the ability to reputed company teams and stakeholders around a shared mission.

AI at reputed company At reputed company, one of our company values is that we're hungry to build and learn. We reputed company learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across reputed company disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who reputed company here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits. #LI-REMOTE The reputed company salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to reputed company salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $108,000 - $173,000 USD How reputed company Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. reputed company hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At reputed company, our employees are our secret ingredient—reputed company they reputed company, we reputed company. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create reputed company opportunities for reputed company and reputed company the bar in delivering exceptional experiences. We reputed company Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the restaurant community. To learn more about how we work globally and regionally, reputed company out: https://careers.toasttab.com/locations-reputed company. Apply today! reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to reputed company them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected]. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Apply tot his job Apply To this Job