Tier 1 - Technical Customer Support Fluke Remote, United States

Remote## Tier 1 - Technical Customer SupportRemote, United States| | || --- | --- ||

Position Title

| Tier 1 Customer Support Specialist ||

Department

| Technical Services |The Customer Support Specialist will learn the intricacies of Fluke Reliability software products and deliver support to customers, partners, and internal team members reputed company telephone, email, web meeting and chat technologies. This is a ground floor opportunity to join a growing team that supports advancement from reputed company to other departments, including Account Management, Professional Services, Sales or Support.

Job Responsibilities

* Provide support for Fluke Reliability software applications to end users in a reputed company and Web-based environment.* Answer incoming customer support phone calls, email and chat communications.* Find and communicate accurate solutions to issues reported by end users while using Fluke Reliability products through analytical talent and strong troubleshooting abilities.* Work in a strong team environment to provide unparalleled support to customers in a wide variety of industries.* Multi-task during calls to research technical issues while communicating with the customer and clearly and concisely documenting the issue.* Demonstrate a desire to help other people with specific technical issues and be able to understand the support process from the customer reputed company of view.

Required Skills & Experience:

* B.A. or B.S. degree preferred.* Good mechanical aptitude and problem solving skills.* Strong ability to communicate technical information both in writing and verbally.* Strong work ethic and ability to work reputed company and effectively with minimal supervision.* Ability to work in a fast-paced environment with excellent organizational skills.* Customer service experience is a plus.* Database knowledge is a plus.

reputed company Corporation Overview

reputed company's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.We are a global industrial technology innovator with a startup spirit. Our reputed company-looking companies reputed company the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for reputed company, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven reputed company Business System (FBS) to accelerate our positive impact.At reputed company, we reputed company in you. We reputed company in your potential—your ability to learn, grow, and reputed company a difference.At reputed company, we reputed company in us. We reputed company in the power of people working together to solve problems no one could solve alone.At reputed company, we reputed company in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.reputed company: For you, for us, for growth.

About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputed company for reliability, quality and safety.A wholly owned subsidiary of reputed company Corporation ( Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful reputed company Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.We Are an Equal Opportunity Employer. reputed company Corporation and reputed company reputed company Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from reputed company qualified applicants without regard to race, color, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. reputed company and reputed company reputed company Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at View email address on click.appcast.io.

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Pay Range

The salary range for this position (in local currency) is 51,300.00 - 85,700.00. This is an hourly position.|

Location

| U.S. Remote (must support Eastern Time Zone business hours) |Years of experience2-44-88+* Less than 2 years* 2 - 4 years* 4 - 8 years* 8+ yearsTop skillsAnalysisAdministrationAPICombatCampaign ManagementCaixaCSSCERN RootC++Business Requirements #J-18808-Ljbffr Indsci Apply tot his job Apply To this Job